Digital Product Innovation Specialist

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

About the Role

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  • We are seeking a skilled Digital Product Innovation Specialist to join our team at Bank Of China (Hong Kong) Limited. As a key member of our digital transformation journey, you will play a critical role in shaping the future of our products and services.

Key Responsibilities

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  • Develop business models by adopting innovative technologies to enhance customer journeys and experience.
  • Stay abreast of FinTech development and market trends around the globe, researching and creating feasible solutions to drive business growth.
  • Cultivate deep understanding of customer needs, designing UX/UI for digital platforms in an agile approach to ensure seamless user experiences.
  • Collaborate with cross-functional teams to formulate system requirements and User Acceptance Testing (UAT) plans to guarantee high-quality customer experiences.
  • Monitor and analyze customer satisfaction levels, providing data-driven insights to propose optimization suggestions and improve overall customer engagement.

Requirements

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  • A degree or higher in eCommerce, Innovative Technology, Business Administration, Information Technology, or related disciplines.
  • At least 2 years of relevant working experience in a similar field.
  • Possess innovative and out-of-the-box thinking skills to develop creative solutions.
  • Able to collaborate effectively with internal and external stakeholders, fostering strong relationships and teamwork spirit.
  • Strong sense of responsibility and willingness to accept challenges and responsibilities.
  • Proficient in using Figma and Microsoft Office Software, as well as Chinese input methods.

What We Offer

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  • A dynamic and supportive work environment that encourages innovation and growth.


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