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Product Owner, Digital
1 month ago
Accountable for delivering value for the product and managing program to planned outcomes.Job ResponsibilitiesDrive product vision and strategy by leading a team to work with stakeholders to ensure the mandate of the product vision and goals are met.Set ambitious and clear product vision and communicate vision effectively to stakeholders, the team, and the organization.Collaborate with stakeholders to ensure vision and products align within business and technology strategy and requirements.Work closely with portfolio heads to establish each product's business value, and support messaging, communication and customer outreach as necessary.Create and maintain product roadmap as a guide and a reference for execution in realizing the vision.Prioritize scope based on business value and manage backlog items and maintain a backlog 3 to 4 sprints ahead of the team.Lead market analysis and benchmarking on key business areas to understand gap compared to competition on business focus areas.Utilize market and industry knowledge to translate user needs into key outcomes.Determine end-to-end team delivery strategy from inception to production.Facilitate release planning with stakeholders as well as weekly demos.Own the user stories and acceptance criteria for the product.Oversee and manage product development, lead squads and teams to successfully deliver against the product vision.Assess product value delivered in each increment.Be accountable for product specific OKRs and communicate progress to stakeholders.QualificationsUniversity Graduate and above.At least 15 years of experience in Insurance Industry or Financial Institutions, candidates who have led teams as Business, Functional and Digital SMEs are preferred.Certification as agile Product Owner preferred.Sound knowledge of insurance products, channels, customer behaviors and technology.Fluent in English & Chinese.Job RequirementsDeep experience in client digital journey and/or advisor digital journey would be required.Strong experience in Product Development, Management and Lifecycle.Experience of working in multi-disciplinary teams, large strategic/ complex programs in a position of authority is preferred.Excellent problem-solving skills for large, complex and broad business issues.Experience in DevOps and Agile Toolset (JIRA, Confluence) would be an asset.Ability to resolve ambiguity in conflicting needs from multiple stakeholders while working within the constraints of a complex technical and operational environment.Excellent communication, collaboration, and interpersonal skills.Excellent influencing and negotiation skills with stakeholders.At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.We're a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant. There's power in numbers. As part of Sun Life's growing team, you have an impact on people in your community and around the world.Shape the futureWith an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we're driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.
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