Digital Product Owner

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China CTF Life Full time
CTF Life is looking for a Digital Product Owner to join us in our Digital Transformation journey to creating successful digital products that support our Partnership Distribution department to drive business growth. This role plays a crucial part in the development and management of digital products, acts as a bridge between business stakeholders and digital teams, and serves as a change agent for digital adoption.Our ideal candidate encourages an environment that promotes change, customer centricity, excellence, innovation, and teamwork.What the role is?

Serve as a change agent to partner with business stakeholders to define the roadmap for the next generation of our iPartner platform, a strategic digital product for our brokerage partners for engagement, pre-sales, sales, servicing activities, and more.Function as a liaison to Business, Digital, and Technology teams to gain a broad understanding of industry trends and innovations, and their impact on technology.Support the OKR of business sponsors, translating business strategies and objectives into digital solutions and capabilities.Lead a cross-functional scrum team to deliver priority projects and initiatives defined for the Partnership Distribution business.Define product roadmap, business case preparation, feature grooming, prioritization, solution design, development, testing, release management, change implementation, post-launch support, and analysis.Embrace and support a one-team culture with our offshore Digital and Technology team (Shenzhen IT Hub).Ensure operational quality of digital solutions for the Partnership Distribution business.Act as a digital ambassador and encourage digital adoption within the organization and across external distribution partners.Engage with Partnership Distribution business (sales managers, etc.) and possibly brokerage firm partners to conduct co-creation sessions to shape the direction of digital solutions, and provide training and support to facilitate digital adoption.Proactively track and monitor digital adoption, gather feedback, identify pain points, and turn them into improvement actions.What we look for?

Degree holder in Business or Information Management6+ years of digital product management and digital transformation experienceMinimum 3 years of experience in the insurance industry, preferably in distribution channelsProven experience in end-to-end digital product management and product delivery, preferably in insurance or financial productsProven experience in data analysis and using data to drive digital adoptionInnovative mindset, always thinking outside the boxStrong interpersonal skills with people up, down, and acrossStrong team player with the ability to build and maintain strong relationshipsSelf-motivated and outcome-drivenFamiliar with more agile ways of workingStrong communicator. Fluent in Mandarin, Cantonese, and English

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