Strategic Digital Product Manager for Consumer Banking Innovation
2 weeks ago
At DBS Bank (Hong Kong) Limited, we are seeking a highly skilled Digital Product Manager to lead the innovation of our consumer banking products and services. As a key member of our team, you will be responsible for developing and executing strategies that drive digital growth and customer engagement.
About the Role:
- Develop and implement AI-driven customer journeys to enhance online experience and improve transaction conversion across various digital channels.
- Innovate and develop latest technologies to grow online business and conversion funnel across our digital platforms.
- Analyse data to inform day-to-day operations and drive offshore customers' banking behavior analysis.
- Champion the voice of customers through quantification and qualification with stakeholders.
- Support post-implementation tasks such as user training and problem investigation.
Requirements:
- Minimum 10 years' experience in Technology management, agile Project Management or Product Owner experience.
- Strong data-driven mindset and experience with track record and good industry and onshore and offshore customers' insights.
- Ai knowledge/project experience would be advantageous.
- Excellent storytelling and communication skills with ability to communicate complex ideas effectively.
- Creative thinking, innate curiosity and strong desire to drive, deliver and contribute innovative ideas.
- Ability to work collaboratively in a team environment.
- Solid problem-solving skills with ability to consider alternative solutions.
About Us:
We offer a dynamic environment that supports your development and recognises your achievements. Our team is committed to delivering innovative solutions that drive business growth and customer satisfaction.
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