Product Specialist

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full time
Responsibilities:Ensuring exceptional service delivery to enhance satisfaction levels of financial planners, using various initiatives and channels to promote the adoption of the new app and address any issues during the pilot and public launch phasesReceiving comprehensive training to gain an in-depth understanding of the new appCollaborating closely with the app Change Management team to guarantee timely, efficient, and effective service and project delivery of pilot engagement activitiesAssisting in internal briefings and training for pilot users, including logistics coordination with districtsProviding both onsite support through Agency Booths and online assistance via various platforms, including Whatsapp and emailManaging Agency Booth setup and logistics, such as rosters, in selected pilot district officesEnsuring all feedback, queries, and issues raised by pilot users are logged and followed-upRequirements:Bachelor's degree holder in marketing, communications, information systems, or related fieldsOutstanding verbal and written communication skills, with some experience in face-to-face presentationsExcellent skills in event and marketing planning and organization, with proven experienceStrong problem-solving and analytical abilitiesProactive, with robust interpersonal skillsPositive and enthusiastic demeanorProven ability to build, maintain, and navigate relationships within the organization using both formal and informal networking skillsAbility to work under pressure and meet tight delivery timelines.If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to

Emmy Yui

at

resume@pinpointasia.com

and put

Digital Product Adoption Specialist, Prominent Life Insurance Group

in the subject header.Data provided is for recruitment purposes only.

______________________________________ ___________________Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology RecruitmentWe are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.Our vision is

to help companies hire smarter and help job seekers get closer to their career aspirations.To see all our open jobs please reach out to us at

(EA License #75905)We are also seeking top-calibre candidates for the following exciting roles:1) Equities IT Business Analyst - Leading Investment Bank2) Technical Business Analyst, Leading Financial Institute3) Dynamics CRM 365 Delivery Project Manager - Leading Financial Group
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