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VIP Service Engineer

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time
Role Summary:
The successful candidate will play a critical role in ensuring the smooth operation of our VIP clients' IT systems, providing prompt and effective support to resolve incidents and fulfill service requests.

Key Responsibilities:
  1. Provide high-quality IT support to VIP users, addressing their concerns and resolving issues promptly.
  2. Develop and maintain knowledge of relevant technologies, including PC/Mobile/Tablet/iPad support and operating systems.
  3. Collaborate with other teams to identify opportunities for process improvement and optimize IT services.

Qualifications and Experience:
  • Higher Diploma in Computer Science or related field.
  • At least 4 years of experience in I.T related field with solid VIP support experience.
  • Strong communication and interpersonal skills, with ability to build rapport with VIP clients.

About E.C Technology Ltd.:
E.C Technology Ltd. is a dynamic company that values innovation and customer satisfaction. We offer a supportive work environment and opportunities for growth and development.