VIP support engineer
3 days ago
- Dedicated resource to provide IT support for all VIP users of customer in Head office.
- Support all kinds of incidents reported by VIP staff of customer until issue resolved.
- Fulfill all kinds of IT service requests raised by VIP staff of customer.
- Preparation, rehearsal and standby for meeting support raised by VIP staff of customer.
- Provide IT support service for any location requested by VIP staff of customer, e.g. outside of the office.
- Provide IT support service at the time requested by VIP staff of customer, e.g. after office hour and bank holiday.
Job Requirements:
- Higher Diploma in Computer or related discipline.
- At least 4 years working experience in I.T related field and have solid VIP support experience.
- Knowledge in PC/Mobile/Tablet/iPad support.
- Knowledge of Windows 7, 10, Apple OSX, Android and iOS based applications.
- Solid experience in providing IT deskside support is preferable.
- Good communication and interpersonal skills.
- Experience in banking or financial services industry is an advantage/preferred.
- Able to work independently.
- Able to work overtime when necessary.
- Shift allowance will be provided when required to shift duty.
Application Process:
Interested parties, please send your detailed resume with current and expected salary to our Human Resources Department by email to . All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.
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