VIP support engineer

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time
Job Responsibilities:
  • Dedicated resource to provide IT support for all VIP users of customer in Head office.
  • Support all kinds of incidents reported by VIP staff of customer until issue resolved.
  • Fulfill all kinds of IT service requests raised by VIP staff of customer.
  • Preparation, rehearsal and standby for meeting support raised by VIP staff of customer.
  • Provide IT support service for any location requested by VIP staff of customer, e.g. outside of the office.
  • Provide IT support service at the time requested by VIP staff of customer, e.g. after office hour and bank holiday.

Job Requirements:

  • Higher Diploma in Computer or related discipline.
  • At least 4 years working experience in I.T related field and have solid VIP support experience.
  • Knowledge in PC/Mobile/Tablet/iPad support.
  • Knowledge of Windows 7, 10, Apple OSX, Android and iOS based applications.
  • Solid experience in providing IT deskside support is preferable.
  • Good communication and interpersonal skills.
  • Experience in banking or financial services industry is an advantage/preferred.
  • Able to work independently.
  • Able to work overtime when necessary.
  • Shift allowance will be provided when required to shift duty.

Application Process:

Interested parties, please send your detailed resume with current and expected salary to our Human Resources Department by email to . All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.

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