Expert Technical Services Provider

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time
Role Overview

E.C Technology Ltd. is a leading provider of innovative technology solutions. We are currently seeking an Expert Technical Services Provider to join our team.

Job Summary:

This role involves delivering exceptional IT support services to our esteemed clients. The successful candidate will possess excellent technical skills, strong communication abilities, and the capacity to work effectively in a fast-paced environment.

Key Responsibilities:
  • Provide comprehensive IT support services to VIP users in our Head office.
  • Resolve complex technical issues reported by VIP staff.
  • Fulfill a range of IT service requests, including desktop support and system maintenance.
  • Collaborate with internal teams to ensure seamless support services.
  • Develop and maintain strong relationships with clients to ensure their technical needs are met.
Requirements:
  • Relevant tertiary qualifications in Computer Science or a related field.
  • Minimum 4 years of experience in I.T-related fields with a proven track record in VIP support.
  • Excellent knowledge of PC/Mobile/Tablet/iPad support and troubleshooting.
  • Familiarity with Windows 7, 10, Apple OSX, Android, and iOS applications.
  • Prior experience in providing IT deskside support is highly desirable.
  • Superb communication and interpersonal skills.
  • Ability to work collaboratively in a dynamic environment.


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