IT Service Delivery Expert

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

About the Role

We are looking for an IT Service Delivery Expert to join our team. The successful candidate will be responsible for delivering high-quality IT services to our internal users.

Key Responsibilities:

  • Provide expert-level technical support for various software applications and hardware platforms.
  • Ensure prompt resolution of technical issues and minimize downtime.
  • Develop and maintain strong relationships with internal stakeholders.
  • Collaborate with external vendors to resolve technical issues.
  • Stay up-to-date with industry trends and best practices.

Requirements:

  • A Higher Diploma in Computer Science or related field.
  • At least one year of experience in end-user support.
  • Prior experience in Mac support is desirable.
  • Excellent communication, interpersonal, and documentation skills.

Working Environment:

  • A competitive salary range of 18-25K.
  • Annual leave entitlement of 10-15 days.
  • A 5-day workweek schedule.
  • A friendly and energetic working environment.


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