Customer Relationship Credit Specialist

10 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time
About Dah Sing Financial Group
The Dah Sing Financial Group is a leading financial services organization in Hong Kong, providing banking, insurance, and other related services through its extensive network. Our mission is to deliver exceptional customer experiences while fostering a culture of caring, teamwork, and progressiveness.

We are seeking a Customer Relationship Credit Specialist to join our team. As a key member, you will be responsible for credit processing, collection of card applications, and assisting supervisors in achieving service standards and departmental goals. Your primary focus will be on fraud detection and validation of documents submitted by card applicants.

Main Responsibilities:
  • Perform daily credit processing tasks, including data verification, editing, and routine credit-related procedures.
  • Conduct preliminary document screening for credit card applications and issue document request letters for incomplete applications.
  • Create Electronic Customer Due Diligence (e-CDD) and perform fraud detection on provided documents.
  • Provide administrative support in the department and assist with ad-hoc assignments.
  • Conduct self-assessment reviews for compliance-related procedures.
  • Ensure adherence to internal guidelines, legal, and regulatory requirements when delivering job duties.
  • Perform any assigned tasks by superiors within the scope of the position.


Incumbent Requirements:
  • University education.
  • At least 2 years of working experience in the banking industry.
  • Knowledge of card products and operation workflows is an advantage.
  • Familiarity with Compliance and HKMA requirements is highly desirable.
  • Candidates with less experience may be considered for Senior Assistant roles.
  • Certified Banker qualifications are advantageous.

Estimated Salary: HKD 35,000 - HKD 50,000 per month.
We offer a competitive salary and a comprehensive benefits package. Please note that only shortlisted candidates will be notified.

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