Head of People Culture and Communications
1 week ago
About Us
Hong Kong Express Airways Limited is a leading low-cost carrier in Asia, known for its commitment to providing great value and affordable fares to its customers.
We are a dynamic and vibrant team that embodies the adventurous spirit of our customers, and we are looking for a talented individual to join our team as Head of People Culture and Communications.
About the Role
We are seeking a highly experienced and skilled professional to lead our internal communications efforts and develop effective strategies to engage our employees and promote our employer brand.
The successful candidate will have a proven track record of leading corporate communications, public relations, or social media management in a sizable organization, with a minimum of 8 years' experience.
Key Responsibilities
- Develop and execute a best-in-class employee communications plan to enhance our reputation and employer brand.
- Plan and implement communications strategies for change management to create employee engagement and buy-in.
- Curate content and support senior executives in various internal communication engagements.
- Manage and effectively leverage different internal and social communication channels to promote our employer brand and values.
- Manage all internal people communication channels and external social platforms directly related to employer branding and recruitment marketing.
- Create, deliver, monitor, and measure the effectiveness of internal communication initiatives and engaging content.
- Manage the internal communication calendar and ensure timely delivery of internal events and initiatives to drive engagement.
- Oversee the design and execution of our corporate recognition and awards programs.
- Work closely with our Customer and Marketing teams to ensure consistency in internal and external messaging and effective use of resources.
- Collaborate with various departments to ensure consistency in messaging and branding.
- Provide support on issues management, especially during crisis situations, and mitigate reputational risk by monitoring and managing social and mainstream media.
Qualifications
- Degree in Communications, Public Relations, Journalism, or related disciplines.
- Proven experience in corporate communications, public relations, or social media management in a sizable organization with a minimum of 8 years' experience.
- Experience leading and supporting communications associated with major organizational transformation and change activity.
- Excellent written and verbal communication skills, with a demonstrated ability to craft compelling messages for different audiences and channels.
- Exceptional interpersonal skills and the ability to collaborate effectively with diverse teams and individuals at all levels of the organization.
- Strong understanding of the communications landscape, trends, models, and technologies.
- Strong project management skills, with the ability to manage multiple campaigns and meet deadlines.
- Strong stakeholder engagement, influencing, and negotiation skills.
Desirable Qualifications
- Ability to work effectively as a leader of a team, plan strategically, and take ownership, and proactively contribute ideas, views, and recommendations.
- Able to work independently, proactively, and autonomously with the flexibility to adapt to ever-changing priorities and responsibilities independently and be able to work under pressure.
- Strong team management experience, with proven ability to coach and develop team members.
- Game changer, forward thinking, not limited by known boundaries and in search of possibilities.
- Well-organized, detail-minded, independent, and able to multi-task.
- Sensitive, sensible, and prepared to expect the unexpected, and deal with them.
About Your Future Work Life
- Fly anywhere we fly for free with your friends and family to explore the world.
- Hybrid working with flexibility in workplace and working hours to foster work-life harmony.
- Open office to collaborate, connect, and share great ideas.
- Energetic and multicultural teammates from up to 50 nationalities.
- Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon, and N.T.
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