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Human Resources Operations Manager
1 week ago
We are seeking a skilled Human Resources Operations Manager to join our team. The successful candidate will be responsible for executing frontline processes and policies related to Global HR Operations.
About the Role
In this position, you will execute all daily HR operations, including document preparation and benefit administration. You will also be responsible for proactively identifying opportunities to enhance the service provided by HR and implementing meaningful changes. Additionally, you will have an opportunity to shape the firm's people-related practices/initiatives by applying external and internal contextual knowledge.
Main Responsibilities
- Serve as the primary point of contact for remote employees, addressing their unique needs and challenges.
- Identify and implement strategies to improve existing HR processes for remote employees, ensuring efficiency and effectiveness.
- Understand and fulfill the HR needs of remote employees and managers, providing excellent customer service while adhering to established processes and controls.
- Collaborate to improve efficiency and consistently execute all HR business processes.
- Lead the review, updating, and creation of employment documents for compliance in a remote workforce context, collaborating with key stakeholders.
- Participate in special projects on a local and global basis as required.
Requirements
- Bachelor's Degree with minimum 5 years of HR Operation experience in a fast-paced environment.
- Fluency in written and spoken English and Chinese (Mandarin or Cantonese).
- Strong customer orientation in the delivery of internal services.
- Ability to manage and prioritize multiple work streams rapidly and effectively.
- Strong aptitude for problem solving and the drive to think creatively.
- Ability to work independently, under pressure with frequent deadlines.
- Ability to handle confidential information, professionally and appropriately.
Benefits
- L&D programs and Education subsidy for employees' growth and development.
- Various team building programs and company events.
- Wellness and meal allowances.
- Comprehensive healthcare schemes for employees and dependants.
