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Administrative Support Officer

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China ABC Pathways School Full time
Job Description:

The ideal candidate will be responsible for handling member registration, appointment bookings, and enquiries. You will also handle general enquiries about appropriate course options and courses offered. Additionally, you will be enrolling students and taking payments according to the School's procedures. Maintaining filing, indexing, or record systems is also a key responsibility. Providing after-sales services and enquiry follow-up are also essential tasks.

Assisting to monitor students' progress and offer support to parents is another critical aspect of this role. Undertaking other routine administrative duties and participating in the full product development cycle are also required. The successful candidate will be responsible to the Centre Manager or the supervisor for providing assistance in school routines and identifying opportunities and growing businesses.

We are seeking a highly motivated individual with excellent communication skills and a positive attitude. Form 6 or above, with 1-2 years of working experience in a customer service or related field, is required. A good command in spoken and written English as well as Chinese is essential. Familiarity with using Microsoft Office (Excel, Word, and PowerPoint) is also necessary.

A strong sense of responsibility and attention to detail are must-haves for this role. We offer a competitive salary package, including performance bonus, monthly and annual good attendance bonus, staff price on tuition fee, and medical benefits. More qualified candidates may be considered for the position of Student Affair Officer / Student Service Officer (full time). All successful candidates will be expected to begin as Education Trainee.