Customer Experience Ambassador

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

At Bank Of China (Hong Kong) Limited, we are committed to delivering exceptional one-stop personal banking services at our branches. As a Customer Service Officer, you will be the face of our bank, responsible for providing quality customer service through counter transactions.

Key Responsibilities
  • Identify and grasp opportunities to provide personalized financial solutions to existing and prospective customers
  • Deliver quality services to diverse customer types while maintaining compliance requirements
  • Support back-end branch operations to ensure seamless customer experience

In order to succeed in this role, you will need to possess strong customer servicing experiences, preferably with previous bank counter servicing background. You should also have a strong sense of result orientation and be able to deliver quality services to diverse customer types.

Requirements
  • Secondary School graduate or above
  • Strong communication skills and attention to details
  • Proficiency in English and Cantonese as well as fluency in Putonghua

We offer a range of benefits to support your growth and well-being. If you are a proactive and outgoing individual who is eager to learn and take on new challenges, please consider joining our team.



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