Club Wing Hospitality Ambassador

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

POSITION SUMMARY

We are seeking a Club Wing Ambassador to provide exceptional service to our guests. As a key member of our hospitality team, you will be responsible for ensuring that our guests have a memorable and enjoyable stay with us. Your role will involve:

  • Providing directions and information to guests regarding property amenities, services, and local areas of interest and activities.
  • Contacting appropriate individuals or departments to resolve guest calls, requests, or problems.
  • Following up with guests to ensure their requests or problems have been met to their satisfaction.
  • Receiving, recording, and relaying messages accurately, completely, and legibly.

RESPONSIBILITIES

We are looking for someone with excellent communication and interpersonal skills who is able to work effectively in a fast-paced environment. If you have a passion for delivering exceptional customer service and are able to work collaboratively as part of a team, we would love to hear from you.

REQUIREMENTS

To be considered for this role, you will need:

  • A high school diploma or equivalent.
  • No related work experience is required, but a willingness to learn and take on new challenges is essential.

ABOUT US

Marriott International is an equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in providing our employees with opportunities for growth and development, and we are committed to making Marriott a great place to work.



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