Chief Hospitality Operations Director

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China King Deux Search & Consulting Full time

About King Deux Search & Consulting

We are a specialized executive search firm dedicated to delivering bespoke talent solutions across financial services and commerce. Our mission is to find the right opportunity for our candidates and leave a lasting legacy beyond the hiring process.

Estimated Salary: $150,000 - $200,000 per year

Job Description

The organization is a leading provider of personalized recreation, lifestyle, and hospitality services, renowned for its dedication to exceptional experiences. As Chief Hospitality Operations Director, you will lead over 100 staff, overseeing a diverse portfolio including sports venues, member clubs, F&B establishments, accommodation, and more. You will report directly to the Executives and be responsible for managing the P&L for the portfolio, monitoring financial performance, and implementing cost control measures.

Key Responsibilities:

  • Manage and oversee the hospitality portfolio to ensure operational excellence and profitability
  • Develop and implement strategic plans to drive sales and revenue growth across all service segments
  • Effectively manage the P&L for the portfolio, monitoring financial performance and implementing cost control measures
  • Lead and motivate a team of professionals, providing guidance and support to achieve operational objectives
  • Foster strong relationships with key stakeholders, including clients, vendors, and partners
  • Drive customer satisfaction and loyalty by maintaining high service standards and ensuring exceptional guest experiences
  • Stay abreast of industry trends and competition, identifying opportunities for innovation and market expansion

Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in Hospitality Management, Business Administration, or a related field
  • At least 15 years of experience in relevant industries and job responsibilities
  • A proven track record in P&L management and driving sales in a hospitality or related industry
  • Solid understanding of operations within the hospitality sector, preferably with experience in sports venues, member clubs, F&B, and accommodation
  • Strong leadership and team management skills, with the ability to inspire and motivate a diverse workforce
  • Excellent financial acumen and analytical skills, with the ability to interpret financial data and make informed decisions
  • Results-oriented mindset, with a focus on achieving targets and delivering measurable outcomes
  • Exceptional communication and interpersonal skills, with the ability to build relationships and effectively collaborate with stakeholders at all levels; Fluency in English and Chinese (Cantonese and Mandarin) is highly valued


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