Luxury Club Team Lead
5 days ago
We are seeking a highly skilled and experienced professional to join our team as a Luxury Club Team Lead at Shangri-La.
Job SummaryThis is an excellent opportunity for someone with a strong background in hotel management, particularly in the luxury health and beauty industry.
Responsibilities:- Lead and manage a team of club attendants to ensure seamless delivery of exceptional guest experiences.
- Maintain high standards of customer service, resolving any issues promptly and professionally.
- Develop and implement strategies to improve operational efficiency, productivity, and staff performance.
- Collaborate with other departments to enhance overall guest satisfaction and loyalty.
To be successful in this role, you will need:
- A minimum of 4 years' experience in a supervisory or leadership position within the hotel or private club industry.
- Strong problem-solving skills, ability to work independently, and think critically.
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests and colleagues from diverse backgrounds.
- A deep understanding of luxury hospitality and the ability to maintain high standards of quality and attention to detail.
In return for your expertise and dedication, we offer a competitive salary of $120,000 per annum, commensurate with your experience and qualifications.
As a valued member of our team, you can expect:
- A comprehensive benefits package, including medical insurance, retirement savings plan, and paid time off.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive work environment that encourages collaboration, innovation, and growth.
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