Business Administrator
1 week ago
We are seeking a highly organized and detail-oriented Sales Support Administrator to join our team at Konew FinTech Corporation Limited. As a Sales Support Administrator, you will provide administrative support to our sales team, promoting loan refinance services to existing customers and handling potential customer cases and enquiries in a professional manner.
Key Responsibilities- Provide clerical and administrative support to sales team, including data entry, document preparation, and record-keeping.
- Promote loan refinance services to existing customers through phone calls and other communication channels.
- Handle potential customer cases and enquiries in a professional and timely manner, ensuring excellent customer service.
- Perform contracting review and checking, ensuring accuracy and compliance with company policies.
- Monitor loan amount transactions, identifying and resolving any discrepancies or issues.
- Follow-up and liaise with relevant parties in the application process, ensuring smooth and efficient processing.
- Prepare various reports and letters as requested, using business software and tools.
- Handle ad-hoc tasks and projects as assigned by direct supervisor, demonstrating flexibility and adaptability.
- Higher Diploma / Associate Degree or above in any discipline, or equivalent.
- Minimum 1 year's working experience in sales support and administration.
- Proficiency in both English and Chinese, with excellent communication and interpersonal skills.
- Able to manage multiple tasks and deadlines, with a proactive and detail-oriented approach.
- Proactive, detail-minded, and committed to the job, with a strong work ethic.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- Proficiency in MS Office, including Excel, Word, and PowerPoint, with fast typing speed in both Chinese and English.
- Sound knowledge of loan products and services, with a strong understanding of the financial industry.
- Immediate availability is highly preferred, but fresh graduates will also be considered.
- Attractive remuneration package, including salary and benefits.
- Career progression opportunities, with a clear path for advancement.
- Discretionary performance bonus, recognizing outstanding performance and contributions.
- Medical and dental insurance, ensuring the well-being of employees and their families.
- Birthday leave, anniversary leave, and study leave, promoting work-life balance.
- Study subsidy scheme, supporting employees in their ongoing education and development.
- Employee property loan and personal loan scheme, providing financial assistance and support.
- Numerous other staff benefits, including discounts and perks.
We are an equal opportunities employer, committed to diversity and inclusion. If you are a motivated and detail-oriented individual with a passion for sales and administration, we encourage you to apply for this exciting opportunity.
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