Customer Engagement Associate

7 days ago

Hong Kong, Central and Western District, Hong Kong SAR China AVOMIND Full time
About AVOMIND:
AVOMIND is a leading provider of on-demand knowledge solutions, dedicated to connecting investors and business leaders with the insights necessary for success. With a global presence across multiple cities, our team of over 1500 professionals delivers 24/7 support to top investment firms, consultancies, and corporations. Established in 2008, AVOMIND is a rapidly expanding, founder-led organization.

Position Overview:
As a Client Service Associate, you will play a pivotal role in our operations, serving as the essential link between our clients and the expert knowledge they require.

To excel in this position, you must be driven to achieve results for clients while meeting commercial objectives. This role demands strong communication skills and a client-centric approach, as well as the ability to manage multiple tasks simultaneously. Throughout a dynamic workday, you will handle urgent requests from investors, strategists, and dealmakers at prestigious client organizations. Your responsibilities will include managing incoming project requests, accurately assessing clients' knowledge needs (such as due diligence for investment opportunities), and identifying, contacting, and vetting the most suitable experts for each assignment. You will oversee all facets of client-expert interactions, including scheduling, rescheduling, and follow-up communications.

Key Responsibilities:
  • Client Engagement: Manage incoming client requests and leverage your business insight to identify and recommend the most relevant experts for each project. Efficiently handle multiple projects under pressure while demonstrating proactivity and responsiveness to exceed client expectations.
  • Market Understanding: Grasp the project requirements and the legal and regulatory landscape in which clients operate. Implement compliance protocols as necessary.
  • Expert Recruitment: Confidently reach out to, recruit, and evaluate experts who are uniquely qualified for your clients' projects.
  • Revenue Accountability: Assume direct responsibility for revenue generation and meet monthly performance targets from the outset.

What You Will Gain:
  • Immediate responsibility in client and senior executive interactions.
  • The chance to significantly contribute to your business unit's revenue growth, with variable compensation reflecting your achievements.
  • A clear pathway for career advancement to Manager within 24-30 months, and to Vice President in approximately five years.
  • A comprehensive training program and intensive on-the-job coaching, enabling you to develop valuable commercial and managerial skills.
  • A motivating, high-energy, merit-based work environment with ambitious colleagues.

Qualifications:
  • Bachelor's degree; no prior experience required.
  • Proven track record of strong academic performance (minimum GPA of 3.3 or equivalent).
  • Demonstrated extracurricular involvement during academic tenure.
  • Internship experience reflecting an interest in business.
  • Exceptional communication abilities.
  • Fluency in English or C2 level is mandatory; proficiency in additional languages is a plus.

Compensation and Benefits:
  • Anticipate total first-year compensation ranging from $425,700 (average performance) to $586,400 (exceptional performance), which includes (i) an annual base salary of $312,000 and (ii) uncapped variable compensation tied to individual performance.
  • 15 days of annual leave, six months of full maternity leave, and six weeks of full paternity leave.
  • Comprehensive medical and dental insurance, along with an annual health check-up.
  • Tax-advantaged housing allowance up to 50% of monthly base salary.
  • Modern office facilities with amenities; option for remote work each Friday.

  • Customer Engagement Associate

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China AMEX Full time

    About This RoleWe're seeking a highly skilled and motivated professional to join our team as a Customer Engagement Associate. In this role, you will play a critical part in driving business growth and delivering exceptional customer experiences.Key ResponsibilitiesCoordinate cross-functional initiatives and projects to support new product development and...

  • Senior Manager, Customer Engagement

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China CHUBB Full time

    Job Summary:As a Senior Manager, Customer Engagement at Chubb, you will be responsible for developing and executing customer engagement strategies to enhance customer experience and loyalty. This role requires a strong understanding of customer engagement strategies, CRM systems, and data analysis.Key Responsibilities:Develop and execute customer engagement...

  • Associate Client Engagement Manager

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Microchip Technology Full time

    **About Microchip Technology**Microchip Technology is a leading provider of semiconductor solutions for a wide range of industries, including automotive, industrial, and consumer electronics. We are a team of dedicated professionals who are passionate about innovation and customer satisfaction.**Job Summary**We are seeking an experienced Associate Client...

  • Client Engagement Associate, Vietnamese Language

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge Full time

    Job Overview As a Client Engagement Associate, you will play a pivotal role in driving revenue by facilitating connections between our clients and industry experts. Following a comprehensive training phase, where you will refine your skills in identifying, sourcing, and evaluating relevant specialists, you will begin to manage your own portfolio of...

  • Senior Customer Engagement Officer

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Cigna Group Full time

    Job Title: Contract Senior Officer, Customer EngagementThe Cigna Group is seeking a highly skilled and dedicated Contract Senior Officer, Customer Engagement to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various customer service functions.Key...

  • Head of Customer Experience and Engagement

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China hang lung properties Full time

    Job SummaryWe are seeking a highly experienced and skilled professional to lead our customer experience and service efforts as the Head of Customer Experience and Engagement. This role will be responsible for developing and implementing strategies to improve customer relationships, satisfaction, and loyalty.Key ResponsibilitiesDevelop and implement customer...

  • Senior Customer Service Representative, Customer Engagement Team

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Professional to join our team as an Engagement Expert. As a key member of our Customer Engagement Team, you will be responsible for delivering exceptional customer service and support to our clients.About the RoleProvide timely and effective support to customers through various...

  • Head of Consumer Engagement

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China TransUnion LLC Full time

    What We Offer: At TransUnion, we are dedicated to fostering an environment where our associates take charge of their professional growth while receiving support along the way. We encourage everyone to pursue their interests and take ownership of their career paths. With the backing of colleagues and mentors, our associates are equipped with the necessary...

  • Sales Associate

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Children's Place Full time

    About The Children's PlaceThe Children's Place is a leading children's specialty retailer, offering a wide range of high-quality, fashionable clothing and accessories for kids. We are committed to providing an exceptional shopping experience for our customers and creating a positive work environment for our associates.Job Summary:The Sales Associate will...

  • Associate Client Engagement Manager

    9 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China Microchip Technology Full time

    Unlock Your Potential as a Client Engagement ManagerAre you ready to take your career to the next level and make a meaningful impact in the world of technology? Microchip Technology, Inc. is seeking a highly motivated and results-driven Client Engagement Manager to join our team.Job SummaryAs a Client Engagement Manager, you will be responsible for...

  • Associate Client Engagement Manager

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Microchip Technology Full time

    Unlock Your Potential as a Client Engagement Manager at Microchip TechnologyAre you a strategic thinker with a passion for building strong client relationships? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you!About the RoleAs a Client Engagement Manager at Microchip Technology, you will be...

  • Senior Customer Service Representative, Customer Engagement Team

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Engagement Team as a Senior Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and...

  • Customer Engagement Specialist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Eagle Partners (International) Co., Limited Full time

    **Job Summary**Eagle Partners (International) Co., Limited is seeking a highly skilled and experienced professional to fill the role of Customer Relationship Manager. As a key member of our team, you will be responsible for introducing and demonstrating retail banking products and services to customers, promoting deposit, mortgage loan, insurance,...

  • Senior Software Engineer

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China WATI Full time

    About WATIWATI is a pioneering SaaS platform that is revolutionizing the way businesses interact with their customers. Our cutting-edge customer engagement software, built on the WhatsApp Business API, enables companies to have personalized conversations, improve accessibility, and engage with customers in real-time at scale.We operate in the on-demand...

  • Customer Engagement Officer

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

    At Prudential, our mission is to serve as partners for every individual and guardians for every future. We foster a culture that values diversity and ensures inclusion for our employees, clients, and collaborators. Our commitment is to provide an environment where our staff can excel and make meaningful contributions to the organization while pursuing their...

  • Senior Manager, Customer Engagement Specialist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China FWD Life Insurance Corporation Full time

    About FWD Life Insurance CorporationFWD Life Insurance Corporation is a leading pan-Asian life insurance business with a strong presence in 10 markets, serving over 13 million customers across the region. Our company was established in 2013 with a mission to revolutionize the way people feel about insurance.Our VisionWe aim to deliver innovative insurance...

  • Global Engagement Senior Manager

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Cyberport Management Full time

    Key Responsibilities: Facilitate the planning, coordination, and execution of new initiatives within the Cyberport X Network (CXN) by engaging various partners for collaborative efforts.Concentrate on international partnership development, including enterprises, incubators, associations, and overseas investors.Assist Cyberport Community enterprises in their...

  • Customer Engagement Officer

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

    At Prudential, our mission is to serve as partners for every individual and guardians for every future. We foster a culture that celebrates diversity and ensures inclusion for our employees, clients, and partners. Our commitment is to provide a platform where our team can excel and make a significant impact on the business while supporting their career...

  • Sales Associate

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Children's Place Full time

    Job Title: Sales AssociateThe Children's Place is committed to providing equal employment opportunities to all of its associates and applicants for employment. We are seeking a Sales Associate to join our team in Edmonton, Alberta.Job Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and...

  • Hollister Co. Sales Associate

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Hollister Co. Stores Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at Hollister Co. Stores. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.Key...