Customer Service Liaison

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China JLL Full time

About the Role

We are seeking a skilled Customer Service Officer to join our team in Quarry Bay. As a key member of our front-line support team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients and visitors.

Key Responsibilities

  • Provide professional and polite responses to telephone and front desk inquiries
  • Manage employee and guest badges and building card records
  • Assist with meeting and conference room bookings
  • Support and coordinate workplace initiatives
  • Follow up on client and guest requests and report any issues to the Facility Manager
  • Perform general office administrative duties

Requirements

  • Degree or diploma with previous experience as a Receptionist or related role
  • Proficient in phone systems and providing professional and polite responses
  • Excellent communication, organizational and multitasking skills
  • Experience in supporting workplace initiatives and handling client requests is a plus

JLL is a Leading Professional Services Firm

JLL is a global leader in real estate and investment management services. Our purpose is to shape the future of real estate for a better world and we are committed to creating a diverse and inclusive culture where everyone feels valued and empowered to achieve their full potential.



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