Team Head Anti-Scam Operations
3 days ago
Job Summary:
We are seeking an experienced professional to lead our Anti-Scam Team in preventing and investigating fraudulent transactions. As the Team Head Anti-Scam Operations, you will be responsible for analyzing complex fraud patterns and trends, developing strategies to enhance detection and prevention capabilities, and driving the implementation of new fraud detection and prevention measures.
About DBS Bank:
DBS Bank is a leading financial institution committed to upholding trust and integrity for all our stakeholders. Our Group Legal, Compliance & Secretariat team ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital.
Responsibilities:
- Manage and coordinate the Anti-Scam Team's activities to prevent and investigate fraudulent transactions.
- Analyze and identify potential threats to the bank's assets and reputation.
- Develop and implement strategies to mitigate these risks.
- Collaborate with other departments to create synergies on anti-scam work.
- Escalate critical fraud cases to senior management, and/or other departments where necessary.
Requirements:
- Proven leadership skills with experience in managing teams.
- Excellent analytical and problem-solving skills.
- Good communication and interpersonal skills.
- At least 5 years' experience as a Fraud Investigator or related field in the financial sector.
- Past experience as a supervisor in law enforcement agency is a plus.
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