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Passenger Services Coordinator

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Airlines Ltd Full time

Company Overview

Hong Kong Airlines Ltd is a dynamic and expanding airline that offers numerous career opportunities for professionals who are eager to grow with the company. Our commitment to providing professional training and development ensures that our employees receive the necessary tools to excel in their roles.

We are seeking an exceptional individual to join our team as a Supervisor, Airport Services. The successful candidate will play a crucial role in ensuring the smooth operation of passenger and baggage services, while maintaining compliance with airport, regulatory, and corporate requirements.

Responsibilities and Requirements

Develop and maintain passenger and baggage services policies and procedures, training materials, and records.Coordinate with commercial and operations teams for new product and service rollouts.Ensure compliance with airport, regulatory, corporate quality, safety, and security requirements.Deliver passenger services training to internal and external staff.Prepare data and presentation material for management review.Monitor industrial passenger and baggage services trends and establish strategic long-term planning.Identify potential hazards, safety threats, and security risks and report to the Airport Manager.

Benefits

Hong Kong Airlines Ltd offers a comprehensive benefits package to its employees, including competitive salary, medical insurance, and retirement plans. As a member of our team, you will have access to ongoing training and development opportunities, ensuring your continued growth and success within the company.