Railway Passenger Service Coordinator

We are looking for a highly skilled Passenger Train Maintenance Specialist to join our team at Mass Transit Railway.About the RoleThe successful candidate will be responsible for leading a team of engineers to maintain and repair passenger trains, ensuring they are reliable and perform optimally.They will also engage with various stakeholders to enhance...

Mass Transit Railway is seeking a highly motivated and experienced Senior Customer Care Representative to join our team.Job SummaryThe successful candidate will be responsible for handling customer enquiries, complaints, and escalated cases via the MTR hotline. They will also provide training, offer advice and support to team members, monitor daily hotline...

About the RoleWe are seeking an experienced Railway Maintenance Team Lead to join our team at the Mass Transit Railway. In this role, you will be responsible for coordinating and overseeing the maintenance activities for our passenger train fleet.You will lead a team of maintenance personnel and ensure that all work is carried out in accordance with...

About Us:The Mass Transit Railway is committed to providing safe, efficient, and reliable transportation services to our customers. We are dedicated to delivering high-quality service while ensuring the safety and well-being of our employees and passengers.We believe in fostering a culture of innovation, collaboration, and continuous improvement. Our...

At Mass Transit Railway, we are seeking a skilled Railway Maintenance Engineer to lead our maintenance team in ensuring the reliability and performance of our passenger trains.About the RoleThe successful candidate will be responsible for planning, implementing, and supervising maintenance activities on passenger trains, engineering vehicles, and associated...

Company OverviewThe Mass Transit Railway is a leading transportation service provider in Hong Kong, dedicated to providing safe and reliable services to its passengers. We are committed to delivering exceptional customer experiences through our high-quality infrastructure and innovative solutions.

Job OverviewWe are seeking a highly motivated Customer Engagement Officer to join our team at Mass Transit Railway. As a key member of our customer facing staff, you will play a vital role in delivering exceptional customer service and ensuring that our passengers have a seamless travel experience.

Job DescriptionThe Mass Transit Railway is seeking a skilled Maintenance Operations Coordinator to oversee the overhaul, maintenance, and repair of its passenger train components. As a key member of the maintenance team, you will be responsible for ensuring that all work is carried out in accordance with established procedures and standards.You will...

As a key member of our Infrastructure Maintenance Team, you will play a crucial role in ensuring the safety and integrity of our railway systems. Your responsibilities will include:Conducting regular inspections at construction sites within our protection areas to identify potential hazards and take corrective actions.Compiling comprehensive reports on the...

About UsThe Mass Transit Railway is a leading transportation provider in Hong Kong, committed to delivering safe, reliable, and efficient services to our customers. We are seeking a skilled Railway Protection Coordinator to join our team and contribute to our mission.Job Summary:We are looking for a highly organized and detail-oriented individual to...

Job DescriptionCompany OverviewMass Transit Railway is a leading provider of public transportation services, operating high-speed rail networks across the region.We are committed to delivering safe, reliable, and efficient services to our passengers.Job SummaryThis role is responsible for leading a small team of tradesmen to perform maintenance works on...

Job Overview:The Mass Transit Railway is looking for a highly skilled Railway Inventory Coordinator to coordinate and manage railway inventory items. The ideal candidate will work with stakeholders, implement inventory management systems, and perform analytical tasks.Key Responsibilities:Coordinate and manage inventory items for rolling stock,...

About UsMass Transit Railway (MTR) is a major transportation service provider in Hong Kong, serving millions of passengers daily. Our mission is to deliver safe, efficient, and reliable services to our customers while promoting sustainable development and community engagement. We are committed to attracting and retaining top talent who share our values and...

Company OverviewThe Mass Transit Railway is a world-class transportation system serving millions of passengers daily. We are committed to providing safe, reliable, and efficient services.

Mass Transit Railway seeks an experienced individual to fill the role of Station Officer-High Speed Rail. This position is responsible for ensuring a smooth and efficient train service experience for passengers.Key Responsibilities:Supervise platform operations, including crowd control and station inspections.Operate customer service centers and manage...

At Mass Transit Railway, we are seeking a skilled Railway Operations Performance Coordinator to join our team. This role is responsible for verifying and ensuring the accuracy of train service related performance data.The ideal candidate will have hands-on experience with various software applications, including Microsoft Word, Excel, and PowerPoint. A...

Job DescriptionAs a key member of the Mass Transit Railway team, you will be responsible for ensuring the smooth operation of our high-speed rail stations. Your primary duties will include supervising platform activities, recovering train services, conducting station inspections, and maintaining crowd control.Key Responsibilities:Perform station duties such...

At Mass Transit Railway, we're seeking a highly skilled professional to join our team as a Railway Infrastructure Protection Specialist. This critical role requires the ability to conduct thorough inspections at construction sites within railway protection areas and along railway lines to ensure the adequate protection of structures and installations.This is...

Company Overview:The Mass Transit Railway Corporation is a leading public transportation provider in Hong Kong, serving millions of passengers daily. As a Senior Customer Care Representative, you will be part of our team dedicated to delivering exceptional service and ensuring the satisfaction of our customers.

Railway Maintenance CoordinatorThe Mass Transit Railway is seeking an experienced coordinator to support its Permanent Way Infrastructure Maintenance team. The successful candidate will be responsible for coordinating the work of technical staff and contractors to ensure that maintenance activities are carried out in accordance with required standards.Key...