Key Account Administrator

6 days ago


Hong Kong Island, Hong Kong SAR China HSBC Full time
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HSBC is a leading financial institution with a global presence. Our Digital Business Services division plays a critical role in supporting our operations and improving customer service.

We are seeking a high-calibre professional to join our team as an Officer, MPF Administration (12 months fixed term contract).

Key Responsibilities

  1. Deliver operational excellence and ensure compliance with group policies and regulations.
  2. Manage tasks and projects to meet quality and deadline standards.
  3. Conduct quality checks and monitoring activities for administrative services.
  4. Support due diligence and internal review processes to facilitate monitoring of admin services.
  5. Enhance customer experience through streamlining and digitalisation initiatives.
  6. Ensure daily processing meets regulatory timelines and agreed service turnaround times.

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