Front Desk Representative

15 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China The Langham, Hong Kong Full time

Job Summary

We are seeking a highly skilled and experienced Guest Services Ambassador to join our team at The Langham, Hong Kong.

Key Responsibilities:

  • Provide exceptional guest service by checking in and out guests efficiently and in a friendly manner.
  • Ensure guest satisfaction by issuing keys, posting charges, and settling bills accurately.
  • Handle all guest interactions with the highest level of hospitality and professionalism.
  • Utilize various computer systems to run daily reports and maintain accurate records.

Requirements:

  • Minimum 1 year of working experience in the hotel industry.
  • Relevant education background.
  • Independent and confident to work under pressure.
  • Good interpersonal skills.
  • Excellent communication skills in both English and Chinese.
  • Additional language skills are an advantage.

What We Offer:

As a Guest Services Ambassador at The Langham, Hong Kong, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and contributing to the success of our hotel.

Why Join Us:

We are a leading luxury hotel in Hong Kong, committed to providing exceptional service and creating unforgettable experiences for our guests. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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