Front Desk Representative
15 hours ago
Job Summary
We are seeking a highly skilled and experienced Guest Services Ambassador to join our team at The Langham, Hong Kong.
Key Responsibilities:
- Provide exceptional guest service by checking in and out guests efficiently and in a friendly manner.
- Ensure guest satisfaction by issuing keys, posting charges, and settling bills accurately.
- Handle all guest interactions with the highest level of hospitality and professionalism.
- Utilize various computer systems to run daily reports and maintain accurate records.
Requirements:
- Minimum 1 year of working experience in the hotel industry.
- Relevant education background.
- Independent and confident to work under pressure.
- Good interpersonal skills.
- Excellent communication skills in both English and Chinese.
- Additional language skills are an advantage.
What We Offer:
As a Guest Services Ambassador at The Langham, Hong Kong, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and contributing to the success of our hotel.
Why Join Us:
We are a leading luxury hotel in Hong Kong, committed to providing exceptional service and creating unforgettable experiences for our guests. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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