Business Operations Officer
2 months ago
About the Role
We are seeking a highly motivated and organized Business Operations Officer to join our team at Aegon Asia. As a key member of our customer service function, you will play a critical role in ensuring the smooth onboarding and maintenance of distributors and producers.
Key Responsibilities
- Manage administration tasks related to distributor and producer onboarding, termination, and maintenance, ensuring accurate records in our system.
- Handle change of servicing agent requests and maintain accurate records in our system.
- Provide support to file maintenance functions, including scanning of policy documents.
- Contribute to ad hoc projects as needed.
- Offer backup support to other customer service functions when required.
Requirements
- Diploma or equivalent qualification.
- Excellent command of spoken and written English and Chinese.
- One to two years of working experience is preferred, but fresh graduates are also welcome.
- Self-motivated, well-organized, and detail-oriented.
- Proficiency in MS Office, particularly Excel and Word.
- Basic understanding of insurance operations in agency/brokerage support.
- Strong analytical, problem-solving, communication, and interpersonal skills.
- Excellent interpersonal and collaboration skills.
Aegon Asia's Commitment to Equality
Aegon Asia is an equal opportunity employer. We provide equal employment opportunities for employees and applicants throughout the employment life cycle, including recruitment and selection, promotions, transfers, training and development, compensation and benefits, performance management, disciplinary procedures, company-sponsored social and recreational programs, and termination. We do not discriminate against anyone based on race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, family circumstances, physical or mental disability, marital status, participation in the uniformed armed services, or any other status protected by law.
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