Senior Project Director
8 hours ago
We are seeking a Senior Project Director to join our team at Tek Systems.
Job DescriptionThe successful candidate will lead the implementation of large-scale projects, overseeing delivery and ensuring customer satisfaction. Key responsibilities include:
- Developing project management guidelines and frameworks to ensure consistency and best practices across projects;
- Preparing and presenting regular reports to senior leadership on project progress, risks, and issues;
- Integrating knowledge management systems to empower agents with quick access to information and improve service quality;
- Implementing comprehensive reporting systems to track key performance indicators and drive continuous improvement;
Our ideal candidate has a proven track record of successfully managing projects, with a focus on delivering business value. They possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills, enabling them to work effectively with stakeholders at all levels.
Required Skills and Qualifications- 15+ years of experience in IT project management;
- Proven ability to manage large-scale projects with complex technical concepts;
- Fluency in Cantonese, Mandarin, and English;
- Strong understanding of project financing, prioritization, and resource allocation principles;
- Experience working in regulated business environments (e.g., Telecom, financial services) is a plus;
- Proficiency in MS Office applications (Excel, Word, PowerPoint) and project management tools (e.g., Asana, Jira);
Additionally, we welcome candidates with experience working in call centers/contact centers, managing projects with significant budgets, or utilizing Generative AI.
Key Benefits
Our company offers a dynamic and supportive work environment, providing opportunities for growth and development. We prioritize employee satisfaction and strive to create a positive work-life balance.
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