Technical Support Services Manager
6 days ago
At Bloomberg, we're seeking a highly skilled Technical Support Services Manager to lead our team in Hong Kong. As a member of our Financial Solutions department, you will play a key role in ensuring success for our customers and employees alike.
About Our TeamWe're a fast-paced, innovative, and expanding team that partners closely with our clients, taking time to understand their unique businesses and individual data and technology needs. We provide a vast number of datasets that cover all asset classes, via multiple delivery technologies and flexible scheduling options.
- You will assist in the development of a strategy in collaboration with global counterparts and Service Delivery Leadership focused on advancing the level of service provided to the Enterprise Data client base.
- Provide effective and inspiring day-to-day leadership presence as you execute on that strategy.
- Set clear objectives, evaluate progress, and develop a high-performance culture with a focus on collaboration, service excellence, and ownership for resolving customer issues.
- Guide and coach your team in communication and troubleshooting best practices.
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Regional Support Services Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeRole: Regional Support Services Manager Location: Hong Kong Salary: Competitive ROLE SUMMARY The Regional Support Services Manager (RSSM) is responsible for overseeing Kinly's proactive and reactive AV support teams, which include Client Service Coordinators, Subject Matter Experts (SMEs), and Field Service Engineers in the APAC region. The role ensures the...
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Technical Service Support Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCompany OverviewCathay Pacific Airways Limited is a world-renowned airline that operates with a commitment to excellence and customer satisfaction.Job DescriptionWe are seeking a highly skilled Technical Service Support Specialist to join our team, responsible for delivering exceptional technical support to our global customers.Key ResponsibilitiesProvide...
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Global AV Service Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeAbout the Role:As a Regional Support Services Manager at Kinly's Global Services, you will be responsible for overseeing our proactive and reactive AV support teams in the APAC region. This includes managing helpdesk operations, client escalations, and service delivery to ensure the highest quality of service for our AV clients.Key Responsibilities:Optimize...
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Technical Support Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Infini Capital Full timeWe are seeking a talented Junior System Engineer to join our team at Infini Capital.Job Description:The successful candidate will have strong technical knowledge and management skills to support and ensure smooth operation of the IT infrastructure, including networking, servers, cloud services, web systems, databases, etc.The ideal candidate will manage and...
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Technical Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Alan Partners Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Alan Partners. As a key member of our Engineering department, you will be responsible for providing top-notch technical support for all engineering systems and services.Key ResponsibilitiesTechnical Support: Provide first-to-third-level technical assistance for all...
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Technical Support Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeAbout the RoleThis position plays a vital role in providing technical/non-technical support to global internal customers, ensuring outstanding customer service, satisfaction, and timeliness.The ideal candidate will be responsible for delivering excellent technical/non-technical support on global internal customers with outstanding customer service,...
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Regional Support Services Executive
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeAbout the Opportunity:We are seeking an experienced Regional Support Services Manager to join our global services team at Kinly. As a key member of our team, you will play a crucial role in delivering exceptional AV service experiences to our clients in the APAC region.Key Requirements:Proven experience in the audio-visual industry, with a strong...
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Global Support Services Manager Lead
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeAbout Kinly's Global ServicesWe are a globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. We design, engineer and support audio visual and collaboration technology solutions that add real business...
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Senior AV Technical Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeKinly's Global Services is seeking an experienced Senior AV Technical Specialist to join our team. In this role, you will be responsible for providing in-depth technical support for our clients' audio visual systems.As a key member of our global services team, you will work closely with our clients to identify and resolve technical issues related to their AV...
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IT Technical Support
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China 博賢集團 CTI Group Full timeIT Technical Support / Helpdesk Support (Senior/ Junior) 4 days ago Be among the first 25 applicants Job Responsibilities: Handle IT helpdesk requests. Provide technical support for hardware and software issues via phone, in-person, or remotely. Ensure all IT incidents and user requests are properly logged, responded to, and escalated. Install, configure,...
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Technical Support Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full timeAbout Swing Consulting Ltd. We are seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our internal users. Responsibilities: Provide timely and effective technical support for desktop software, Mac, PC, MS Windows, O365, Office, and...
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Technical Service Expert
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Inchcape plc Full timeWe are seeking a highly experienced Technical Service Expert to join our team at Inchcape plc. In this critical role, you will be responsible for ensuring that our dealerships receive the highest level of technical support from Original Equipment Manufacturers (OEMs). As a Technical Service Expert, you will communicate with OEMs regarding technical issues...
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Technical Support Associate
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at GL Technologies (Hong Kong) Limited.Key Responsibilities:Day-to-Day Technical Support: Provide expert technical support to end-users, addressing hardware and software needs in a fast-paced environment.Troubleshooting and Resolution: Troubleshoot and resolve complex...
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Technical Support Engineer
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeJob DescriptionAt GL Tech, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing day-to-day technical support to end-users, addressing their hardware and software needs.Key Responsibilities:Provide timely and effective technical assistance to customers via...
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IT Technical Support Expert
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeJob SummaryWe are seeking a talented IT Technical Support Expert to join our team at GL Technologies (Hong Kong) Limited.Key Responsibilities:Technical Support: Provide day-to-day technical support to end-users, addressing hardware and software needs.Troubleshooting: Troubleshoot and resolve technical problems related to routers/gateways/devices...
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Technical Support Professional
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Centre for Oncology and Immunology Full timeWe are looking for a highly motivated Technical Support Professional to provide end-user technical support to researchers and admin staff at the Centre for Oncology and Immunology. As the primary point of contact for technical queries, this individual will be responsible for resolving issues efficiently and effectively.Duties include providing hands-on...
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Technical Events Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeAbout the RoleWe are seeking a highly skilled Technical Events Specialist to join our team. As a Technical Events Specialist, you will be responsible for managing and overseeing the delivery of on-site event services between Kinly and our clients.The ideal candidate will have a high degree of client contact, often working with executive management and...
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Technical Support Engineer
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China 博賢集團 CTI Group Full timeTechnical Support Engineer PositionWe are seeking a highly motivated and detail-oriented Technical Support Engineer to join our team at 博賢集團 CTI Group. As a Technical Support Engineer, you will be responsible for providing expert technical assistance to our staff and clients, ensuring seamless service delivery and efficient problem resolution.Key...
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Technical Support Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Peoplebank Full timeJob Overview:We are seeking a skilled Technical Support Specialist to join our team at Peoplebank. As a key member of our IT department, you will provide technical support and assistance to our clients, ensuring they receive the best possible service.Key Responsibilities:Provide timely and effective technical support via phone, email, and in-person.Analyze...
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Global Audio Visual Support Expert
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeWe are seeking a highly skilled Global Audio Visual Support Expert to join our global services team. As a key member of our team, you will provide expert-level technical support for our clients' audio visual systems, ensuring that they receive the highest level of service and support.Your expertise will include troubleshooting, maintenance, and installation...