Technical Support Services Manager

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

At Bloomberg, we're seeking a highly skilled Technical Support Services Manager to lead our team in Hong Kong. As a member of our Financial Solutions department, you will play a key role in ensuring success for our customers and employees alike.

About Our Team

We're a fast-paced, innovative, and expanding team that partners closely with our clients, taking time to understand their unique businesses and individual data and technology needs. We provide a vast number of datasets that cover all asset classes, via multiple delivery technologies and flexible scheduling options.

  • You will assist in the development of a strategy in collaboration with global counterparts and Service Delivery Leadership focused on advancing the level of service provided to the Enterprise Data client base.
Your Responsibilities
  • Provide effective and inspiring day-to-day leadership presence as you execute on that strategy.
  • Set clear objectives, evaluate progress, and develop a high-performance culture with a focus on collaboration, service excellence, and ownership for resolving customer issues.
  • Guide and coach your team in communication and troubleshooting best practices.


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