Prestige Banking Centre Sales Leadership Opportunity
2 weeks ago
Company Overview
Hang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and customer satisfaction. We have a dynamic working environment, good career development opportunities, and competitive compensation packages.
Job Description
- As Prestige Sales Leader/Manager, you will be responsible for formulating and implementing localized sales and marketing plans for the Prestige Banking Centre to achieve assigned business targets. You will also direct and manage the operation of the centre to maximize service quality and productivity.
Key Responsibilities:
- Develop relationship management systems and implement various customer loyalty programs to maximize customer loyalty and monitor customer attrition rate.
- Organize product briefing, experience sharing, and role-play sessions to enhance team members' product/investment knowledge and selling skills.
- Manage operational risk, including identification, assessment, mitigation, and controls, loss identification, and reporting by observing relevant policies and guidelines issued by the Bank and the Group.
Requirements:
- University degree in Business Administration or other relevant qualifications such as CFA, CFP, or CFMP.
- Holder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) is preferred.
- Minimum 10 years of sales experience, including 5 years in managing the portfolio of high net worth customers.
- Good communication, interpersonal, and analytical skills.
- Strong self-motivation and drive to succeed, with ability to work under pressure.
- Proficiency in both English and Chinese.
- High level of customer centricity mindset with dedication to deliver exceptional quality services for customers and manage complex interactions effectively.
- Able to inspire others to achieve their goals/ambitions in a variety of situations.
Why Join Us?
We offer a dynamic working environment, good career development opportunities, and competitive compensation packages. Our one-stop wealth management initiatives are designed for both affluent and mass integrated account customers. With around 255 branches and automated banking centres, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.
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