Private Cloud Manager

3 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Private Cloud Leadership Role

As a key member of our team, you will be responsible for leading the Private Cloud team and driving technical excellence.

Responsibilities

  1. Drive project delivery and ensure technical quality.
  2. Provide technical leadership and mentorship to engineers.
  3. Engage with customers to understand their needs and expectations.
  4. Produce in-depth analysis and recommendations on platform performance.
  5. Collaborate with customers to develop and implement process improvements.
  6. Leverage expertise to advise on cloud architecture and change management.
  7. Design and implement robust disaster recovery and business continuity strategies.
  8. Develop and execute comprehensive technology upgrade plans.
  9. Coordinate IT service management processes and drive efficient incident resolution.
  10. Support customers through compliance audits and other engagement activities.
  11. Deliver actionable insights on service levels and compliance metrics.
  12. Advocate for best practices in documentation and knowledge management.
  13. Organize regular sessions on emerging technologies and product roadmaps.


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