Technical Support Specialist
1 month ago
We are seeking a highly skilled Technical Support Specialist to join our IT team at Ogier, responsible for delivering exceptional technical support and services across multiple jurisdictions.
About the RoleThe ideal candidate will have a strong background in IT support, with a minimum of 5 years' experience in a similar role. They will be proficient in Microsoft Office 365 and Windows 11 based operating systems, as well as having an excellent understanding of Windows OS and iOS mobile devices.
Key Responsibilities- Provide day-to-day technical support to team members, ensuring work is allocated and completed effectively and to the required standards.
- Support Hardware and Software operations both locally and remotely for all Ogier Jurisdictions, escalating issues as necessary.
- Manage daily Operational tasks and calls according to the Service Desk process and procedures.
- Assist with setup and support for presentations, video conferencing, and telephone conferencing both on and off site.
- Liaise with the wider Support Team regarding outstanding calls and managing customer expectations.
- Maintain a high standard of customer service within a Service Desk environment.
- Minimum of 5 years' experience in a similar role.
- Experience in Microsoft Office 365 and Windows 11 based operating systems.
- Excellent understanding of Windows OS and iOS mobile devices.
- Proficient with or able to quickly learn to use a broad array of networking and systems hardware and software.
- Ability to maintain a high standard of customer service within a Service Desk environment.
- Exceptional analytical and problem-solving skills.
- Strong organizational skills with the ability to multi-task, manage time effectively, and handle tight deadlines.
We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience. In addition, you will receive a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
-
Technical Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Selby Jennings Full timeAbout the RoleSelby Jennings is currently seeking a skilled Technical Support Specialist to join our team. This is an exciting opportunity for an experienced IT professional to take on a challenging role that requires strong technical skills, excellent communication abilities, and a customer-focused approach.Job SummaryThe Technical Support Specialist will...
-
IT Technical Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full timeAt Aptitude Asia, we are seeking an experienced IT Technical Support Specialist to join our team. This is a unique opportunity to develop your skills and expertise in providing top-notch technical support services.We offer a competitive salary package of HKD 65,000 - 85,000 per annum, commensurate with experience, plus additional benefits including medical...
-
Technical Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China E-job agency limited Full timeJob Title: Technical Support Specialist About the JobThis role is based in Kwun Tong and involves working as a technical assistant for our clients. Salary InformationThe estimated salary for this position is HKD 24,000 per month. Job DescriptionWe are seeking an experienced professional to join our team as a technical support specialist. The ideal...
-
IT Technical Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Novo Recruitment Solutions Pte Ltd Full timeAbout Novo Recruitment Solutions Pte LtdWe are a leading recruitment agency providing top talent to various industries.Salary and BenefitsThe estimated salary for this role is SGD 45,000 - SGD 65,000 per annum. Benefits include medical insurance, annual leave, and training opportunities.Job DescriptionWe are seeking an IT Technical Support Specialist to join...
-
IT Technical Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full timeUpgrade your career with Aptitude Asia as an IT Device Support specialist. We are seeking an exceptional candidate for this crucial role, which involves providing top-notch technical assistance and troubleshooting services to our end-users. As an IT Device Support specialist, you will be responsible for diagnosing and resolving hardware and software problems...
-
Technical Support Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Tangspac Full timeTangspac is a leading company in the field of technology and innovation.We are currently seeking a highly skilled Technical Support Specialist to join our team.The salary for this position is estimated to be around $65,000 - $80,000 per year.As a Technical Support Specialist at Tangspac, you will be responsible for resolving client hardware/software PC...
-
Technical Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full timeThe Career Works Limited is seeking an experienced Technical Support Specialist to join their team. This role is responsible for providing technical support and maintaining the smooth operation of the bank's systems.As a Technical Support Specialist, you will work closely with the Head of Application Support to manage incident processes and ensure that SLAs...
-
Technical Support Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Moody's Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Moody's TSG.As a Technical Support Specialist, you will be responsible for providing technical services to internal customers by identifying, prioritizing, and confirming the resolution of reported problems within specified service level agreements.You will ensure that all...
-
Technical Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Ambition Full timeJob Title: Technical Support SpecialistAbout Us: Ambition is a leading provider of IT solutions and services, dedicated to delivering exceptional support to our clients.Job Summary: We are seeking an experienced Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to...
-
Technical Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Electronic Theatre Controls Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Electronic Theatre Controls. In this role, you will be responsible for providing technical support and maintenance services to our customers, ensuring the reliable operation of our electrical systems.Key ResponsibilitiesProvide technical support and maintenance services to...
-
Technical Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full timeSw8643 | Technical Support SpecialistResponsibilities:Deliver technical assistance and troubleshooting services to end users on hardware, software, and other related computer systems.Provide technical support for internal users on desktop software, Microsoft Windows, O365, Office, and Outlook.Collaborate in the development and implementation of IT guidelines...
-
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeJob Title: Technical Support Specialist for IT InfrastructureAbout Classy Wheeler LimitedClassy Wheeler Limited is a renowned Japanese-based consumer product brand with a strong presence in the industry. We are currently seeking a skilled Technical Support Specialist for IT Infrastructure to join our team.Salary and BenefitsThe successful candidate will be...
-
Technical Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full timeAptitude Asia is seeking a highly skilled Technical Support Specialist to join our team. This role involves providing top-notch technical assistance and troubleshooting services to end-users, ensuring minimal downtime and optimal performance.Job Description:In this role, you will be responsible for diagnosing and resolving hardware and software problems...
-
Technical Support Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full timeSwing Consulting Ltd. is a dynamic organization seeking a skilled Technical Support Specialist to join its team.As a key member of our IT department, you will be responsible for providing top-notch technical support to our internal users on various software and hardware platforms including Desktop Software, Mac, PC, MS Windows, O365, Office, and Outlook.The...
-
Technical Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Amaris Consulting Full timeJob OverviewAmaris Consulting is seeking a highly skilled Technical Support Specialist to join our team. As an IT infrastructure expert, you will be responsible for providing top-notch support to our clients.
-
Senior Technical Support Specialist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeJob Title: Senior Technical Support SpecialistAbout the Job:Solutions Support Specialist Role OverviewIn this dynamic and challenging role, you will provide expert technical support to our clients, ensuring seamless execution of business application software products. As a Solutions Support Specialist, your primary focus will be on troubleshooting, system...
-
Technical Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Carrier Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Carrier. The successful candidate will be responsible for maintaining effective communications with customers and field team members to better understand support requirements.Key ResponsibilitiesDevelops diverse product knowledge and performs diagnostic procedures.Analyzes...
-
Technical Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full timeThe Career Works Limited is seeking a highly skilled Technical Support Specialist to join our team in Kwun Tong.As a Help Desk Professional, you will be responsible for providing top-notch support to our clients, ensuring their IT needs are met efficiently and effectively.We are looking for an individual with extensive knowledge of PC installation and...
-
Technical Support Specialist for IT Devices
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full timeAptitude Asia is currently seeking a skilled Technical Support Specialist to join our team. This role is responsible for providing top-notch technical assistance and troubleshooting services to end-users, ensuring minimal downtime and optimal performance of IT devices.Key Responsibilities:Offer expert technical support and guidance to users, resolving...
-
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Classy Wheeler Limited. This individual will be responsible for providing end-to-end support for internal end users, managing incidents and requests, and coordinating with technical teams for issue resolution.About the RoleThe successful candidate will have experience...