Sales Support Specialist

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China David Zwirner Full time
What You'll Do:
  • Provide administrative support to Sales Directors, while strategically managing their time and travel.
  • Support Directors on sales offers and pre-sale client outreach, and following through on post-sale client servicing.
  • Organize Directors' schedule, travel & visa arrangements, expenses, and tracking of internal and external meetings.
  • Collection and prompt filing of new client contacts.
  • Communicate on behalf of Directors on matters relating to sales and client servicing.
  • Greeting visitors and interfacing with clients at Front Desk, as required.
  • Responsible for sending and tracking of client catalogue mailings and gifting.
  • Assist Directors in creating and managing guest lists for client dinners and events.
  • Support Directors on Client Development and Artist research projects.
  • Support gallery exhibitions and art fair planning, as required.
  • Oversee the preparation and delivery of sales packets and dossiers.
  • Assist Directors in sending offers and previews for art fairs and exhibitions, work with Marketing & Research departments to obtain all relevant documentation – e.g. images, fact sheets, provenance, catalogues, etc.
  • Assist Directors in generating invoices, sending 'Sold' and 'Reserve' emails.
  • Assist with credit card payments and digital payment for artwork purchases (with Finance Manager).
  • Support Directors on post-sales follow up (i.e. payment and delivery); coordinate closely with Finance and with Registration team on shipping & logistics to ensure smooth communication between gallery and client, and prompt release of sold works.

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