Senior IT Service Delivery Lead

5 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time
Data Center Operations Manager

Candidates with less experience will also be considered for the Data Center Manager position in our dynamic team at Classy Wheeler Limited.

Key Responsibilities
  • Lead a data center team based in Hong Kong to ensure smooth operations.
  • Maintain a secure and efficient IT data center operation, covering multiple data centers in Hong Kong.
  • Manage 24/7 operations processes, providing technical guidance to data center staff in day-to-day operations.
  • Ensure data center staff are well trained in IT/Data Center Facility disaster recovery procedures and manage data center infrastructure: Power, Cooling & Facilities Management.
  • Manage the performance of the data center operations team and improve and automate data center operations for better efficiency and quality.
  • Oversee planning, change control, and risk management projects, ensuring operational KPIs and metrics are being measured and attained.
Requirements
  • Bachelor's or Master's degree in IT related disciplines.
  • At least 7 years of experience in data center operations, including multi-data center operations.
  • Project Management experience and incident management skills are essential.
  • Ability to organize information concisely and accurately, with proven ability to work efficiently with different levels of management.
  • Certifications such as ITIL and fluency in the English language are highly valued.


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