Customer Experience Manager

Job OverviewThe Bank of China (Hong Kong) Limited is seeking a highly skilled Customer Service Ambassador to join our team. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and contributing to the growth and success of our business.Key ResponsibilitiesProvide personalized support to...

Required Skills and QualificationsMinimum 3 years of experience in customer service and accounting operations, corporate collections, and/or Accounts ReceivablesBusiness level proficiency in English and KoreanAbility to multi-task, troubleshoot, and solve complex problems while utilizing multiple system interfaces and addressing a high volume of work within...

Job SummaryThe Customer Experience Specialist plays a vital role in ensuring that our guests have an exceptional experience in our retail stores. This involves interacting with guests to understand their needs, providing customized solutions, and facilitating seamless transactions.Key Responsibilities:Engage with guests to provide world-class customer...

Job DescriptionAbout the RoleAs a Customer Service Officer at Bank of China (Hong Kong) Limited, you will play a vital part in delivering exceptional customer experiences through various touchpoints. Your primary responsibility will be to champion the bank's one-stop personal banking services at branches, ensuring seamless interactions with customers.Key...

Job Summary:TaiKang (Hong Kong) Preparatory Office seeks a seasoned Customer Experience Manager to drive initiatives and lead teams in achieving operational efficiency and excellence. The ideal candidate will have 10 years of customer service experience in the Life Insurance Industry, with at least 5 years in management level.About Us:TaiKang (Hong Kong)...

At Lululemon Athletica, we are committed to creating a positive and inclusive environment for our guests. As a Customer Experience Specialist, you will be the face of our brand, providing world-class service and support to our customers.The role of the Educator is vital to our organization's success. Educators are experts in creating exceptional customer...

Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and people-centric approach. We strive to attract high-calibre talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages.Job DescriptionAs Head of Customer Experience...

DBS Bank (Hong Kong) Limited OverviewAs the leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help our customers achieve their goals and ambitions. With a comprehensive range of financial solutions, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we aim to provide tailored support for our...

Job OverviewWe're seeking a Part-time Sales Associate to join our team at Fashion Walk. The successful candidate will be responsible for providing exceptional customer service, maintaining store appearance, and achieving sales targets.The actual rate of pay offered depends on various factors, including qualifications and relevant experience. We offer...

About M+M+ is a forward-thinking institution that reflects the unique spirit of Hong Kong. We are committed to showcasing the best of contemporary visual culture from around the world.We are seeking a seasoned Membership Supervisor to join our customer service team. This is an exciting opportunity to contribute to the success of our museum and deliver...

Required Skills and QualificationsMinimum diploma in Hotel studies1 year hotel operations experience in Front Office or Guest Relations area; fresh graduates consideredExcellent command of English and Chinese (Mandarin)Energetic personality with a cheerful and hospitable demeanorSuperb interpersonal and communication skills with a friendly and guest-oriented...

At Bank Of China (Hong Kong) Limited, we are committed to providing our customers with the highest level of service and support.The role of the Customer Service Officer is critical in achieving this goal. As a Customer Service Officer, you will be responsible for delivering quality customer services through counter transactions, identifying existing and...

As a key member of the Direct Channels team, you will play a pivotal role in driving exceptional customer experiences across our Contact Centre.Key Responsibilities:Strategic Team Leadership: Lead a high-performing team of customer service professionals to design and deliver comprehensive training programs that enhance the quality of our services.Training...

**Job Summary**At Bank Of China (Hong Kong) Limited, we are seeking a highly motivated and customer-focused individual to join our team as a Deputy/Assistant Personal Banking Manager. As a key member of our retail banking team, you will be responsible for delivering exceptional customer service and driving sales growth through cross-selling opportunities.Key...

We are seeking a highly motivated and customer-focused individual to join our concierge team as a Guest Experience Manager. As a key member of the team, you will be responsible for delivering exceptional guest experiences and building long-term relationships with our clients.RequirementsExcellent communication and interpersonal skillsAbility to work...

Responsibilities: This role involves providing exceptional customer service and assistance to passengers in various areas, including Intermodal Transfer Terminal, Waiting Lounge, Terminal Service Desk, Baggage handling, and Transfer Cabin. The ideal candidate will possess excellent communication skills, be fluent in Cantonese, and have a strong understanding...

At Atradius N.V. (Italy), we believe in personal development and the Growth Mindset.Our culture is based on teamwork, reliable accountability, continuous improvement and unrivalled service.Job ResponsibilitiesThe successful candidate will be responsible for:Ensuring business retention and developing existing customer portfolio to maximise customer...

Job Title: Guest Relations Officer Company OverviewMiramar Group is a renowned hospitality company committed to delivering exceptional guest experiences. Key ResponsibilitiesGuest Greeting: Provide a warm welcome to guests upon arrival and departure, making them feel valued and respected.Check-in/Check-out: Handle guest check-in, check-out, and provide...

About the Role:We are seeking an experienced Customer Service Manager to join our team at Bank Of China (Hong Kong) Limited. As a key member of our customer service team, you will be responsible for handling customer enquiries and requests related to banking products and services.Key Responsibilities:Customer Enquiry Handling: Handle customer calls, emails,...

Key ResponsibilitiesGuest Experience: Engage with customers to understand their needs and provide tailored solutions, ensuring a seamless and enjoyable shopping experience.Product Knowledge: Develop expertise on our products and services, enabling you to make informed recommendations and answer customer queries confidently.Team Collaboration: Work closely...