Senior Client Relations Specialist, Asia Pacific

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Capital Group Full time

Deliver Exceptional Client Service

As a Senior Client Relations Specialist, you will be responsible for building and maintaining strong relationships with institutional clients in the Asia Pacific region. You will work closely with cross-functional teams to deliver a consultative client experience, meeting client needs and participating in client meetings.

Key Responsibilities:

  • Develop and implement client service strategies to drive business growth and retention
  • Provide exceptional client service, ensuring timely and accurate delivery of client requests
  • Collaborate with internal stakeholders to identify and address client needs
  • Participate in client meetings and presentations to build relationships and drive business growth

Requirements:

  • Minimum 10 years of institutional client service experience in client-facing roles within the Asset Management industry
  • Proficiency in Chinese language (Cantonese and/or Mandarin) both spoken and written is preferred
  • Strong communication and interpersonal skills, with ability to build strong relationships with clients and internal stakeholders
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines


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