Senior Client Relations Specialist, Asia Pacific
4 weeks ago
Deliver Exceptional Client Service
As a Senior Client Relations Specialist, you will be responsible for building and maintaining strong relationships with institutional clients in the Asia Pacific region. You will work closely with cross-functional teams to deliver a consultative client experience, meeting client needs and participating in client meetings.
Key Responsibilities:
- Develop and implement client service strategies to drive business growth and retention
- Provide exceptional client service, ensuring timely and accurate delivery of client requests
- Collaborate with internal stakeholders to identify and address client needs
- Participate in client meetings and presentations to build relationships and drive business growth
Requirements:
- Minimum 10 years of institutional client service experience in client-facing roles within the Asset Management industry
- Proficiency in Chinese language (Cantonese and/or Mandarin) both spoken and written is preferred
- Strong communication and interpersonal skills, with ability to build strong relationships with clients and internal stakeholders
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
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