Client Services Liaison

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Christian Dior Couture Full time

Job Summary

We are seeking a highly skilled Client Services Advisor to join our team at Christian Dior Couture. As a Client Services Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities

  • Provide high-quality customer service to clients via various communication channels.
  • Resolve customer issues efficiently and effectively, using strong communication and problem-solving skills.
  • Meet and exceed planned Key Performance Indicators (KPIs).
  • Develop and maintain positive relationships with clients, promoting a premium customer experience.
  • Collaborate with colleagues to improve customer relationships and service levels.
  • Stay up-to-date with company policies and procedures, ensuring compliance and accuracy.
  • Contribute to the development of innovative approaches to customer concern resolution.
  • Maintain accurate records and data in Diorlink and other systems.

Requirements

  • Strong experience in delivering luxury customer service.
  • Excellent communication and sales negotiation skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Fluent in English, Cantonese, and Mandarin, with other languages an advantage.
  • Office expertise and excellent writing skills.
  • Salesforce knowledge.


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    At Classy Wheeler Limited, we are seeking a highly skilled Client Services Executive to join our team. As a Client Services Executive, you will play a crucial role in ensuring the satisfaction of our clients, who are the leading prestige art handlers and fine art storage providers in Asia and one of the world's leading fine arts specialists.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China QIMA Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Part-time Client Services Representative to join our team at QIMA. As a key member of our client services team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Enquiries and SupportHandle customer inquiries and respond to...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Location: Wan Chai / Lai Chi Kok Your responsibilities include: Managing customer service hotlines to ensure seamless communication with clients. Assisting customer accounts through proficient order processing and service management. Serving as the liaison between clients and internal teams for inquiries and applications related to commercial...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Location: Wan Chai / Lai Chi Kok Key Responsibilities: Manage customer service hotlines to ensure seamless communication with clients. Assist in customer account management through efficient order processing and service coordination. Serve as the liaison between clients and internal teams for inquiries and applications related to commercial...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Location: Wan Chai / Lai Chi Kok Key Responsibilities: Manage customer service hotlines, ensuring seamless communication for clients. Assist customer accounts through efficient order processing and service coordination. Serve as the liaison between clients and internal teams for inquiries and applications related to commercial products and...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Location: Wan Chai / Lai Chi Kok Role Overview: Manage customer service hotlines to ensure seamless communication with clients Assist in customer account management through efficient order processing and service coordination Serve as the liaison between clients and internal teams for inquiries and applications related to commercial products and...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Location: Wan Chai / Lai Chi Kok Key Responsibilities: Manage customer service hotlines, ensuring seamless communication for clients. Assist in customer account management through efficient order processing and service coordination. Serve as the liaison between clients and internal teams for inquiries and applications related to commercial products...


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge Full time

    About the RoleWe are seeking a highly skilled and motivated Associate to join our Consulting Clients team at Third Bridge. As an Associate, you will play a critical role in supporting our consulting clients by identifying and recommending relevant experts and research content to support their project lifecycles.Key ResponsibilitiesProblem Solver: You will be...


  • Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Family Office Client Services ManagerGlobal Executive Consultants Ltd. is seeking a highly skilled Client Services Manager to join our team in a Family Office setting.**Job Summary:**We are looking for a seasoned professional to source, onboard, and manage relationships with high-net-worth individuals, family offices, and corporate investors. The ideal...


  • Hong Kong, Central and Western District, Hong Kong SAR China Brown Brothers Harriman Full time

    At Brown Brothers Harriman, we appreciate diverse experiences, so if your background differs from our outlined requirements and you believe you can contribute to the role, we encourage you to apply. What You Can Anticipate At Brown Brothers Harriman: Joining our firm means entering a collaborative atmosphere that empowers you to extend your role and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Guerbet Full time

    About GuerbetGuerbet is a global leader in medical imaging, offering a comprehensive portfolio of pharmaceuticals, medical devices, digital, and AI solutions for diagnostic and interventional imaging.Job SummaryWe are seeking a highly skilled Medical Science Liaison to join our team. As a Medical Science Liaison, you will serve as a scientific liaison to the...


  • Hong Kong, Central and Western District, Hong Kong SAR China China Aircraft Services Limited Full time

    Main ResponsibilitiesOversee the management of ground service equipment, including operational performance, costs, safety, and compliance with established procedures and regulations.Ensure the provision of timely, effective, and quality services to airlines and customers.Develop and implement resource planning strategies to optimize operational efficiency...


  • Hong Kong, Central and Western District, Hong Kong SAR China State Street Full time

    About the RoleWe are seeking an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible for navigating clients through the company by connecting the clients with the appropriate subject matter experts within State Street...

  • Senior Artisan

    6 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Leisure and Cultural Services Department Full time

    Job DescriptionJob Summary:A Senior Artisan with the Leisure and Cultural Services Department is responsible for supervising the performance of contractors and junior staff in various domestic and horticultural services. The role involves ensuring the maintenance of equipment and facilities, as well as assisting in the upkeep of security and discipline...


  • Hong Kong, Central and Western District, Hong Kong SAR China State Street Full time

    About the RoleWe are seeking an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible for navigating clients through our company by connecting them with the appropriate subject matter experts within State Street locally...


  • Hong Kong, Central and Western District, Hong Kong SAR China Schroders Full time

    About SchrodersWe're a global investment management company that helps institutions, intermediaries, and individuals around the world invest money to meet their goals, fulfill their ambitions, and prepare for the future.We have around 4,000 people on six continents, and we've been around for over 200 years. We've adapted to changing societal and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Schroders Full time

    About SchrodersWe're a global investment management company that helps institutions, intermediaries, and individuals around the world invest money to meet their goals, fulfill their ambitions, and prepare for the future.We have around 4,000 people on six continents, and we've been around for over 200 years. We've adapted to changing societal and...


  • Hong Kong, Central and Western District, Hong Kong SAR China IQ-EQ Full time

    Job OverviewIQ-EQ is seeking a seasoned professional to lead our Client Services team in Greater China. As a Client Services Director, you will be responsible for managing our relationships with hedge fund clients and ensuring their needs are met with excellence.Key ResponsibilitiesManage a team of client services professionals to deliver exceptional service...


  • Hong Kong, Central and Western District, Hong Kong SAR China Interactive Brokers Full time

    About the RoleWe are seeking a highly skilled Client Services Associate to join our team at Interactive Brokers. As a key member of our Client Services group, you will play a critical role in delivering exceptional service to our clients from around the globe.Key ResponsibilitiesProvide responsive and high-touch service to clients, including professional...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    About HSBC Private BankHSBC Private Bank is a leading international private bank that provides wealth, business, and family succession solutions to high net worth and ultra high net worth individuals and their families.Our MissionWe strive to be the leading international private bank for business owners and their families, providing them with tailored...