Strategic Client Relationship Manager

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time
Job Overview

Citi is a leading global bank that operates in an increasingly complex and interconnected world. We have a unique opportunity to connect the dots, anticipate change, and empathize with the needs of our clients and customers.

Job Responsibilities
  • Apply in-depth industry knowledge to uncover and onboard new clients onto Citi's platform.
  • Actively engage with clients to deepen relationships, address their needs, challenges, or risks, and expectations.
  • Introduce solutions to clients to build and strengthen effective portfolios.
  • Work closely with product specialists and subject matter experts to structure innovative and customized solutions that meet individual client needs.
  • Coordinate the onboarding and retention of clients, ensuring Know Your Client (KYC) and compliance deliverables are met.
  • Identify cross-sell opportunities to deepen and increase share of wallet.
  • Maximize client experience by sharing market updates, trends, and intelligence.
Key Qualifications
  • 10+ years of experience in banking and investment products.
  • Solid understanding of credit skills, including structuring complex deals and guiding staff through the approval process.
  • Ability to work effectively in a team setting and coordinate multi-functional teams to provide exceptional client experiences.
  • Excellent interpersonal, communication, and influencing skills.
About Us

Citi is an equal opportunity employer committed to diversity and inclusion. We invite all qualified applicants to apply for career opportunities. Citi is dedicated to providing a workplace free from discrimination and harassment.



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