Logistics Business Development Associate
4 days ago
SHOPLINE is a leading e-commerce platform that connects merchants with customers worldwide. Our team is dedicated to providing excellent customer service and building strong relationships with our partners.
Job Description:
As a Logistics Business Development Associate, you will be responsible for building and sustaining solid business relationships with key accounts and people at all levels. You will gather extensive knowledge of e-commerce and different logistics solutions among various SHOPLINE merchants, collect feedback on logistics from accounts, and understand the reasons and use cases behind every feedback. You will also create new plans and strategies to drive logistics business volume from merchants, deal with daily logistics matters to ensure smooth delivery progress and experience to merchants and their consumers, and work closely with cross-functional teams to develop new business strategies in logistics. Additionally, you will work closely with logistics partners and handle operational duties, review and revise cooperation plans based on both internal and partner needs, evaluate the effectiveness of working relationships with logistics partners, and always look for ways to improve.
Required Skills and Qualifications:
We are looking for individuals with minimum 2 years relevant experience in Logistics, Supply Chain, e-commerce, past experience of customer service, account management, courier service operations, sales support, ability to build strong relationships with 3PL, ability to effectively promote the use of the company's technology with potential clients, warehouse operations would be an advantage, proficient in both written and spoken English and Chinese (Mandarin), excellent attention to detail and organizational skills, good judgment and interpersonal communication skills, well-developed analytical and problem-solving skills, and works harmoniously and effectively with others as part of a team.
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