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Account Manager Messaging Solutions Expert
2 weeks ago
We are seeking a seasoned Senior Account Manager Asia Pacific-Messaging to join Raza Engage, the leading provider of messaging solutions.
Raza Engage offers top-notch messaging solutions to enterprises across the world, with a wide array of channels including SMS, RCS, WhatsApp Messaging, Viber Messaging, and emails.
The Senior Account Manager Asia Pacific-Messaging responsibilities include:
- Manage and build profitability with active messaging customers/suppliers in order to meet company's targets.
- Actively work on new business development.
- Develop innovative and creative SMS trading strategies in order to secure USP and sustainable revenue streams.
- Handle deadlines, understand and manage contracts.
- Create and maintain valuable wholesale traffic swap deals.
- Evaluate and price new deals.
- Buy best-in-class termination rates in the fields of SMS.
- Identify, verify and use SS7 and SMPP routes.
- Negotiate SMS service contracts and SLAs working closely with legal.
- Act as the point of contact between the customer and Raza Engage for all the sales cycle.
- Work closely with Routing, Finance, and Technical departments to enable smooth business operations.
- Provide support to other departments on different aspects such as business and financial matters.
- Monitor performance of customers with respect to quality and costs, to meet company's targets and objectives.
Key Skills and Qualifications
- University degree in business, marketing, economics, or similar domains.
- 5 years+ of proven Telecom Wholesale experience in Messaging: Exchanging traffic between carriers, finding opportunities, creating swap deals for revenue and margin.
- Wide industry network and expertise to identify valuable SMS partners.
- Experience on Horisen SMS platform preferred but not mandatory.
- In-depth knowledge of the A2P SMS market including SS7 understanding and utilization, market rates, market conduct, and procedures.
- Great communication skills, communicates effectively at every level.
- Excellent analytical skills and excellent knowledge of Microsoft Excel.
- Solid grasp of English, both written and oral.
- Familiar with finance and accounting procedures.
- Team player, target-driven, self-motivated and works well under pressure.
- Hands-on, passionate, proactive, persistent, creative, and gets things done.
