Administrative Support Supervisor

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Kirkland & Ellis LLP Full time

About Kirkland & Ellis LLP

Kirkland & Ellis LLP is a global law firm that serves a broad range of clients with market-leading practices in private equity, M&A, and other complex corporate transactions. We have 6,500 employees (including 3,500 lawyers) operating from 20 offices across the United States, Europe, the Middle East, and Asia.

Estimated Salary: $120,000 - $180,000 per year

Job Description:

The Administrative Support Supervisor will work collaboratively with the Director of Administration to oversee the daily functions of the Practice Assistant Services Department. This includes overseeing all resources within the department, distributing overflow work and special projects, and staffing overtime requests. The supervisor will also walk floors to develop and maintain relationships with assistants, identify morale and performance concerns, and serve as a resource for staff regarding firm policies and procedures.

Responsibilities:

  • Leadership: Provide leadership to the assistants, ensure that the services provided by the department are meeting the needs of the firm's attorneys and clients, and prepare and achieve annual goals to enhance the quality of support provided by the department.
  • Supervision: Supervise the assistants and promote a work environment that fosters excellence, productivity, teamwork, and high morale. Assist in recruiting, hiring, orientation, training, counseling, and performance monitoring.
  • Staffing: Assist in assigning and back-up assistance to attorneys, discussing proposed arrangements with staff and attorneys in advance, and monitoring the assignments to ensure they are working effectively.
  • Professional Development: Coordinate the orientation of new departmental employees regarding their job duties, develop appropriate in-house training and continuing education programs for departmental staff, and coordinate technology training with the Technology Services Department.
  • Paralegal Program: Assist in the oversight of the paralegals in the Hong Kong office.

Qualifications:

The qualified candidate must have at least 3 years of supervisory experience, preferably in a professional services environment. Must possess a proven record of supervising or managing administrative staff or other legal support personnel within a medium to large law firm and demonstrate expertise in providing prompt, professional, and courteous services for all administrative requests.



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