Insurance Sales Representative

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

About Dah Sing Financial Group

The Dah Sing Financial Group is a leading financial services organization in Hong Kong offering a range of banking, insurance, and related services through its extensive network of over 70 branches across Hong Kong, Macau, and Mainland China.

We value caring, teamwork, and progressiveness. We recognize that every individual is unique with different talents but alike in their capacity for growth. Our goal is to create a culture that fosters a sense of pride in achieving something beyond just a job and an environment where you can be your true self.

You will be responsible for promoting and selling general insurance products to customers via outbound calls in a call centre setting.

Key Responsibilities:

  • Conduct outbound and inbound calling to sell insurance products to existing banking clients.
  • Achieve Key Performance Indicators (KPIs) including sales targets on Average Number of Policies (ANP), number of calls made, talk time, attendance, and other metrics as instructed by the team manager.
  • Comply with internal guidelines, legal requirements, and regulatory demands according to provided scripts and FAQs, ensuring high-quality call performance.
  • Provide feedback to the manager regarding the success of the Telesales campaign and suggest enhancements.
  • Escalate complex queries and non-routine cases to the manager.

Requirements:

  • F.5 or above with at least one year of experience in Telemarketing or Telesales within the insurance industry and customer service.
  • Possession of valid Insurance IIQE I & II certification.
  • Excellent communication and telemarketing skills.
  • Ambitious and hardworking attitude.
  • Ability to work under pressure and achieve sales targets.


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