Client Relations Professional
5 days ago
We are looking for a highly skilled Complaints Handling Specialist to join our team. In this role, you will be responsible for handling customer complaints and resolving disputes in a fair and timely manner.
Key Responsibilities:- Support Customer Relations Manager or Senior Customer Relations Manager to handle customer complaints via an end-to-end complaint handling process.
- Handle initial complaint calls from customers and identify their allegations for facilitating complaint assignment to complaint handlers.
- Prepare customer profiles and retrieve relevant documents, transaction information, and digital footprints for complaint investigation.
- Interact with frontline and backend colleagues to gather essential information about customer interactions and operations processes.
- Compile complaint data for specific MI reports and filing on complaint cases and associated items.
- Support general administration work of the complaint handling team as required.
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Global Client Relations Executive
6 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Meltwater Group Full timeAs a Global Client Relations Executive at Meltwater Group, you'll play a crucial role in presenting software solutions to global organizations and collaborating with senior executives. Your primary focus will be on enhancing existing client investments in media intelligence solutions.Becoming part of Meltwater Group offers a unique opportunity for personal...
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Enterprise Client Relations Manager
2 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJoin Our TeamClassy Wheeler Limited is a leading provider of IT and AV systems integration solutions and professional services to multinational clients across Asia.Job DescriptionThe successful candidate will be responsible for developing new business opportunities and maintaining existing client relationships, working closely with internal teams and...
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Leadership Head of Client Relations
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China IPS Group Full timeJob DescriptionAs a Leadership Head of Client Relations at IPS Group, you will be responsible for driving excellence in client service. You will lead a team of professionals who are dedicated to delivering exceptional experiences for our Ultra-High-Net-Worth clients.About Our ClientsOur clients are International Brokers with a global presence, serving UHNW...
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Hong Kong, Central and Western District, Hong Kong SAR China S&P Global, Inc. Full timeS&P Global Commodity Insights is seeking a skilled professional to fill the role of Commodity Insights Client Relations Specialist. This position requires a detail-oriented individual who can interact with clients at all levels, provide training, and develop strong relationships with key stakeholders.Key responsibilities include:Supporting clients in...
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Client Relations Associate
7 days ago
Hong Kong Island, Hong Kong SAR China Standard Chartered Life and Careers Full timeContinuous Learning CultureWe invest heavily in our employees' growth and development, providing access to cutting-edge training, mentoring, and learning opportunities. Whether you're looking to reskill, upskill, or pursue a new area of interest, we offer a supportive environment to help you achieve your goals.Our global Employee Assistance Programme,...
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Senior Client Relations Manager
7 days ago
Hong Kong Island, Hong Kong SAR China We+ Asia Full timeCompany OverviewWe+ Asia is a leading provider of IT services and consulting solutions in Hong Kong. We pride ourselves on delivering high-quality services and building strong relationships with our clients.Job SummaryWe are seeking a highly skilled Business Manager to join our team. The successful candidate will be responsible for developing and executing...
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Client Support Professional
7 days ago
Hong Kong Island, Hong Kong SAR China Futu Holdings Limited Full timeAbout UsFutu Holdings Limited is a leading financial services company that provides innovative solutions to clients around the world. We are committed to delivering exceptional customer service and building long-term relationships with our clients.We are seeking a highly skilled Customer Services professional to join our team as a Cross-Border Trading...
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Senior Client Onboarding Professional
7 days ago
Hong Kong Island, Hong Kong SAR China Selby Jennings Full timeSales Support/Client Onboarding Position OverviewAbout the Role:This Sales Support/Client Onboarding position is responsible for supporting the Business Development Directors in securing new business opportunities.The ideal candidate will be responsible for advising new clients on the necessary steps for onboarding, including due diligence and any associated...
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Public Relations Professional for Asia Pacific
6 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China FleishmanHillard Full timeAbout the Job:FleishmanHillard is looking for a skilled Freelance Account Manager to join our team in Hong Kong. As a key member of our team, you will be responsible for developing and implementing public relations programs for corporate and financial clients.Key Responsibilities:Develop and implement compelling public relations programs for corporate and...
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Client Account Professional
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China SPS UK&I Limited Full timeWe are seeking a Client Account Professional to join our team at SPS UK&I Limited.The ideal candidate will have experience in managing existing clients, achieving service levels, and communicating effectively with service users.Key responsibilities include:Managing client relationships, identifying and meeting their needsOperating flexibly to anticipate and...
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Client Portfolio Management Professional
7 days ago
Hong Kong Island, Hong Kong SAR China Bank of Singapore, Asia's Global Private Bank Full timeJob OverviewBank of Singapore is seeking a skilled Client Account Services Specialist to join our team in Hong Kong. As a key member of our Client Onboarding & Lifecycle Management department, you will play a critical role in providing account services support to our clients.In this role, you will be responsible for reviewing and processing account...
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Client Services Professional
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bela Offices Full timeIn this role, you will be responsible for managing client relationships and ensuring customer satisfaction as a Client Service Executive at Bela Offices in Hong Kong SAR.Key SkillsClient Services, Client Relations, and Customer SatisfactionBusiness Relationship ManagementExcellent interpersonal and communication skillsAbility to work independently and...
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Client Portfolio
3 days ago
Hong Kong Island, Hong Kong SAR China Projob21 Ltd. Full timeOur ClientExpansion headcount for Trilingual Client Relationship Associate Director to be part of the Greater China & Regional team with Global Asset Management Group, hiring over 250 investment professionals across the world.Job DutiesAssume key clients contact with high profile institutional & intermediaries clients.Cultivate strong client relationship by...
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Investor Relations Operations Manager
23 hours ago
Hong Kong Island, Hong Kong SAR China Projob21 Ltd. Full timeJob RoleWe are seeking a highly skilled Regional Investor Relations Coordinator/Administrator to join our team at Projob21 Ltd.The successful candidate will provide full-spectrum IR support, including calendar management, investor meetings, conferences, and roadshows across multiple time zones in the US, Europe & AP region.They will also ensure smooth...
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Client Relations and Events Coordinator
2 days ago
Hong Kong Island, Hong Kong SAR China Projob21 Ltd. Full timeKey ResponsibilitiesDevelop and execute high-standard events and communications activities that align with corporate brand guidelines and strategies.Collaborate with fund managers and institutional/intermediaries' sales across the region and headquarters to facilitate product marketing campaigns.Provide insightful analysis using CRM databases and present...
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Hong Kong Island, Hong Kong SAR China Pure Search Full timeJob DescriptionWe are seeking a highly motivated and experienced marketing professional to join our team as an Event Management and Public Relations Specialist.The successful candidate will be responsible for supporting the team in the planning and execution of marketing and events initiatives that drive business growth.Plan and execute internal and external...
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Client Relationship Manager
2 days ago
Hong Kong Island, Hong Kong SAR China ConnectedGroup Full timeClient Relationship ProfessionalWe are seeking a seasoned Account Manager to join our team at ConnectedGroup, focusing on building and maintaining strong client relationships. As a key contributor, you will play a crucial role in driving revenue growth and ensuring long-term customer satisfaction.Key Responsibilities:Develop and execute strategies to foster...
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Public Relations Manager
7 days ago
Hong Kong Island, Hong Kong SAR China Publicis Groupe Hong Kong Full timeWelcome to Publicis Groupe Hong Kong, where we are committed to delivering innovative solutions for our clients. As a key member of our team, you will play a critical role in shaping the narrative for our clients across various industries.Company OverviewWe are proud to be part of the 13-agency network under the fully integrated Publicis Groupe, bringing...
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Public Relations Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Occasions Asia Pacific 天機亞太集團 Full timeOccasions Asia Pacific 天機亞太集團 is a leading comprehensive and integrated communications group with insightful knowledge of China's fast-changing political and consumer landscape. Our unrivaled exclusive relationships with government, brands, influencers, business and social communities in Hong Kong and Mainland China and abroad empower us to be a...
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Director of Client Relationships
2 days ago
Hong Kong Island, Hong Kong SAR China Selby Jennings Full timeAbout Selby JenningsSelby Jennings is a leading financial services firm that specializes in recruitment and consulting services.The company has a strong presence in Asia and is committed to providing exceptional service to its clients.The ideal candidate will be part of a dynamic team that values professionalism and excellence.They will have opportunities to...