Chatbot Experience Lead

About JNL Consulting LimitedWe are a leading consulting firm specializing in digital transformation solutions. Our team of experts works closely with clients to deliver innovative solutions that drive business growth.Job DescriptionAs a Technical Lead for Chatbot Development and DevOps, you will play a critical role in designing, deploying, and optimizing...

As an DevOps Engineer, you will be responsible for the following:- Chatbot Development: Design, deploy, and optimize chatbot solutions on ServiceNow, incorporating AI models like ChatGPT to enhance user interaction. DevOps Practices: Implement and maintain CI/CD pipelines for chatbot deployment and ensure robust, scalable infrastructure. Collaboration: Work...

**Job Summary**JNL Consulting Limited is seeking a skilled DevOps Engineer to join our team. As a DevOps Engineer, you will play a crucial role in designing, deploying, and optimizing chatbot solutions on ServiceNow.Main Responsibilities:Design and deploy chatbot solutions on ServiceNow, incorporating AI models like ChatGPT to enhance user...

Fleet Management Limited is a leading independent third-party ship management company with a passion for innovation and growth. Our 30-year journey has been marked by the dedication of over 27,000 seafarers and 1,000 onshore professionals who strive to deliver exceptional results.Headquartered in Hong Kong SAR, China, we operate on a global scale with 27...

Customer Experience Lead Position DescriptionWe are looking for a highly skilled and experienced Customer Experience Lead to join our team at the West Kowloon Cultural District Authority. In this role, you will be responsible for leading the full cycle of application development and implementation projects from requirement collection to deployment, managing...

Innovative Product ManagementCathay Pacific Airways Limited is seeking a seasoned Digital Product Manager to join our team, leading the development of our Conversational AI strategy and driving innovation to differentiate our products. As a key member of our digital product management team, you will collaborate with departments to address customer needs,...

Job OverviewWe are seeking a skilled Customer Experience Lead to join our team. This role is responsible for handling customer enquiries, complaints, and escalated cases via the MTR hotline. The successful candidate will provide training, offer advice and support to team members, and monitor daily hotline duties.Key ResponsibilitiesProvide exceptional...

This position requires overseeing the daily operations of the contact centre, ensuring that customer service standards are met and exceeded. This role involves managing a team of customer service representatives, developing strategies to improve customer satisfaction, and collaborating with other departments to enhance service delivery. Main...

Design Lead for Scalable ExperiencesWe're looking for a talented Design Lead for Scalable Experiences to join our team at Bybit. As a key member of our design department, you'll be responsible for designing large-scale event and transactional pages that drive user growth.You'll focus on understanding user needs and scenarios, identifying opportunities for...

Our client, a reputable entity in the financial industry, is looking to hire an experienced Digital Experience Transformation Lead to join their team and contribute to a transformation project.Main Responsibilities:End-to-end ownership of Customer Experience initiatives supporting key business programs.Participate in research delivery on user groups such as...

We are Cathay Pacific Airways Limited, a world-class airline committed to providing exceptional customer experiences. We are seeking a talented Digital Product Manager to lead our Conversational AI efforts and drive business growth.ResponsibilitiesThe successful candidate will be responsible for:Overseeing the development and implementation of our...

Senior UI/UX Designer, Insurance (A024828)Our client, a leading insurance company, seeks a talented UI/UX Designer to deliver exceptional user experiences. As a key member of their dynamic team, you will collaborate closely with stakeholders and researchers to deeply understand user needs and pain points.Responsibilities:Cultivate innovative design ideas...

About the Role:We are seeking a highly skilled Senior Creative Manager to join our team at 2-TIMES. The ideal candidate will have a strong background in design and experience working with luxury brands or retailers.The Senior Creative Manager will be responsible for driving our creative processes, developing and upholding our brand guidelines, and working...

Cathay Pacific Airways Limited is committed to providing exceptional customer experiences through innovative digital solutions. We are seeking a seasoned Digital Product Manager to lead our Conversational AI initiative and drive business growth.About the RoleThis key position involves overseeing the development and implementation of our conversational AI...

Cathay Pacific Airways Limited is seeking a skilled Digital Product Manager to lead our Conversational AI efforts.Job DescriptionWe are looking for a talented individual to oversee the development and implementation of our conversational AI technology, enhancing customer experiences across our digital platforms. As a Digital Product Manager, you will be...

This senior leadership role involves overseeing the daily operations of OCBC's contact centre, ensuring that customer service standards are met and exceeded. The successful candidate will be responsible for managing a team of customer service representatives, developing strategies to improve customer satisfaction, and collaborating with other departments to...

Job OverviewThis role plays a critical part in driving the success of FWD Insurance's operations management and strategy team. The successful candidate will be responsible for developing market-leading risk-based management frameworks and next-generation solutions to drive innovation and delivery of large-scale transformations.The ideal candidate will have a...

Our TeamWe are a team of passionate individuals who share a love for fitness, wellness, and innovation.We strive to create an inclusive and growth-focused environment where everyone can thrive.About the JobWe are seeking an experienced Experience and Events Director to lead and collaborate with cross-functional partners in creating and executing dynamic...

Team Leadership OpportunityThe West Kowloon Cultural District Authority is seeking a Visitor Experience Coordinator to join our team as a Senior Operations Manager.In this role, you will be responsible for leading the frontline services team in delivering exceptional visitor experiences.Main Responsibilities:Lead the frontline services team to achieve M+...

About Lululemon AthleticaLululemon Athletica is an innovative performance apparel company for yoga, running, training, and other athletic pursuits.We create transformational products and experiences that support people in moving, growing, connecting, and being well.We focus on creating positive change to build a healthier, thriving future.About the JobWe are...