Conversational AI Product Leadership Role

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

Cathay Pacific Airways Limited is committed to providing exceptional customer experiences through innovative digital solutions. We are seeking a seasoned Digital Product Manager to lead our Conversational AI initiative and drive business growth.

About the Role

This key position involves overseeing the development and implementation of our conversational AI technology, ensuring seamless integration with our digital platforms. The successful candidate will be responsible for:

  • Driving product vision, strategy, and roadmap development.
  • Collaborating with cross-functional teams to deliver product functionality.
  • Leading complex projects and managing multiple stakeholders.
  • Ensuring data-driven decision-making and fostering a data culture.
  • Communicating product outcomes to senior leadership and building strong stakeholder relationships.

The ideal candidate will have a proven track record of managing and delivering successful digital products, with excellent communication and leadership skills. A Bachelor's degree in business, Computer Science, Engineering, or a related field, with at least 8 years of relevant experience, is required.

Experience in building chatbots, vendor management, and agile scrum or SAFe agile is highly desirable. If you are a motivated and results-driven individual with a passion for digital innovation, we encourage you to apply.



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