Digital Product Manager Position

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

Cathay Pacific Airways Limited is seeking a skilled Digital Product Manager to lead our Conversational AI efforts.

Job Description

We are looking for a talented individual to oversee the development and implementation of our conversational AI technology, enhancing customer experiences across our digital platforms. As a Digital Product Manager, you will be responsible for driving product vision, collaborating with departments, and improving operational efficiency.

The ideal candidate will have extensive experience in product management, with a proven track record of managing and delivering successful digital products. They will possess excellent communication and leadership skills, with the ability to manage complex projects and multiple stakeholders.

Key responsibilities include:

  • Identifying strategic opportunities and engaging with senior stakeholders for insights.
  • Developing market and competitive strategies, prioritizing opportunities based on strategic importance and feasibility.
  • Assessing proposed features' user needs and deliver intended value through user tests, feedback analysis, and data-driven evaluation.
  • Defining functionality, setting clear goals, aligning features with business objectives, and managing stakeholder expectations.
  • Collaborating with design, engineering, and other teams to deliver product functionality.

The successful candidate will have a Bachelor's degree in business, Computer Science, Engineering, or a related field, with at least 8 years of relevant experience. Experience in building chatbots, vendor management, and agile scrum or SAFe agile is highly desirable.


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