Strategic Business Operations Analyst for Investment and Wealth Management
2 days ago
Job Overview
">Manulife is seeking a strategic business operations analyst to join our investment and wealth management team. This role will play a key part in ensuring the smooth operation of our business processes, identifying areas for improvement, and implementing changes to drive growth and efficiency.About the Role
">As a business operations analyst, you will work closely with our teams to analyze business needs, identify solutions, and implement changes. You will be responsible for developing and maintaining process documentation, conducting training sessions, and providing support to staff members. Your strong analytical skills, attention to detail, and excellent communication skills will enable you to build strong relationships with stakeholders and drive results-oriented initiatives.Key Responsibilities
">- ">
- Analyze business requirements and develop solutions to improve operational efficiency.
- Maintain accurate and up-to-date process documentation, including procedures, guidelines, and checklists.
- Provide training and support to staff members on new processes and systems.
- Identify and implement opportunities for cost savings and process improvements.
- Collaborate with cross-functional teams to ensure seamless execution of business objectives.
- Develop and maintain reports, dashboards, and other analytics tools to track key performance indicators (KPIs).
Requirements
">To be successful in this role, you will need:Skills and Qualifications
">* A bachelor's degree in finance, business administration, or a related field;* At least 10 years of experience in business operations, analysis, or a related field;
* Strong analytical and problem-solving skills, with the ability to think critically and strategically;
* Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders;
* Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint;
* Ability to work effectively in a fast-paced environment, with multiple priorities and deadlines;
* Familiarity with Agile project management methodologies and JIRA/Confluence software would be an asset.
What We Offer
">At Manulife, we offer a competitive salary range of $120,000 - $180,000 per annum, depending on your level of experience and qualifications. Our comprehensive benefits package includes medical, dental, and vision insurance, as well as a generous retirement plan. We also offer flexible work arrangements, professional development opportunities, and a dynamic work environment that encourages collaboration and innovation.About Us
">Manulife is a leading international financial services group with operations in Asia, Canada, and Europe. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. With over 40,000 employees worldwide, we serve over 34 million customers and have assets under management of $1.3 trillion.EEO Statement
">Manulife is an equal opportunity employer committed to diversity and inclusion. We welcome applications from diverse candidates and are proud to foster an inclusive workplace where everyone thrives.-
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