SME Portfolio Strategist

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Unlock Your Career Potential with Hang Seng Bank

As a key member of our Commercial Banking team, you will play a vital role in delivering exceptional customer experiences and driving business growth. Your primary focus will be on building and managing a portfolio of Small and Medium-sized Enterprise (SME) customers, promoting our comprehensive range of banking services, including cash management, loans, and other tailored solutions.

Key Responsibilities:

  • Develop and execute strategies to promote general banking services to SME customers and increase revenue growth.
  • Manage a portfolio of SME customers, providing personalized service and support to enhance customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to identify business opportunities and develop innovative solutions to meet customer needs.
  • Conduct regular account reviews to identify opportunities for cross-selling and upselling, ensuring customers receive the best possible service.
  • Monitor and manage CDD risk, ensuring compliance with established policies and guidelines.

Requirements:

  • University degree in Business Administration or a related field.
  • Minimum 5 years' sales experience, with a proven track record of success in a similar role.
  • Strong self-motivation, outgoing personality, and ability to work independently.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • High level of customer centricity mindset, with a dedication to delivering exceptional quality services.
  • Proficiency in both English and Chinese, with fluency in Putonghua an advantage.

About Hang Seng Bank:

Hang Seng Bank is committed to service excellence and seeks to attract high-calibre talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages. If you are a motivated and results-driven professional looking for a challenging role, we encourage you to apply.


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