Digital Experience Director

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full time
Company Overview
Crypto.com is a global cryptocurrency platform that serves over 80 million customers. Founded in 2016, our vision is to make cryptocurrency accessible to everyone.

Salary and Benefits
We offer a competitive salary package with a base compensation of $180,000 per year, plus attractive annual leave entitlement including birthday and work anniversary leave. Our benefits also include medical insurance with extended coverage to dependents, a flexible work arrangement with hybrid or remote set-up, and career growth opportunities through our internal mobility program.

Job Description
As a Product Design Lead, you will be responsible for driving and leading a team of designers in the Main App division. You will play a pivotal role in shaping the design direction across multiple products within the app, collaborating with product managers, and creating a positive environment for your team to deliver high-quality design.

Key Responsibilities
* Lead 2-3 product designers through design collaboration, feedback, and direction.
* Collaborate with multiple product managers who own different features within the Main App to establish timelines, delivery, and priorities.
* Provide guidance, coaching, and protection to your designers, fostering their growth and development.
* Design when needed to communicate ideas, directions, or provide additional support.
* Establish, maintain, and update an ideal design process for your team.
* Share expertise and knowledge in design to train designers around you.
* Run and facilitate user research activities, including 1:1 user interviews, focus groups, or usability tests.
* Work with the executive team to understand and apply the big picture vision and direction.
* Present and communicate design direction, decisions, and rationale to other teams.

Requirements
* Must have extensive experience designing multiple B2C digital products/services for international audiences.
* A solid portfolio of work containing examples of design for digital products and services.
* Deep understanding of user-centered design and user experience principles and a strong creative vision to plan design roadmaps with senior stakeholders.
* Ability to oversee and manage multiple projects and ship quality products at scale.
* Experience with developing and coaching a design team.
* An experienced leader with a strong creative vision that understands business objectives, leadership, and executing ideas with the product design team.

Benefits
We are committed to creating an inclusive and supportive work environment. As part of our benefits package, you can enjoy working with a talented and ambitious team, personal growth opportunities, and recognition for outstanding performance.

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