Digital Experience Strategist

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China AnalogFolk Ltd Full time

Estimated salary: $120,000 per year.

AnalogFolk Ltd is a global digital creative agency, independently owned since 2008. Our mission is to harness digital technology to enhance the analog world – crafting more intuitive customer journeys, empowering more customer-led uses of data, integrating seamless tech and driving breakthrough campaigns. With offices in Amsterdam, London, New York, Portland, Hong Kong, Shanghai, Singapore and Sydney, we partner with brands like HSBC, Nike, Serai, Livi and Tommy Hilfiger. Winner of Campaign's Global Digital Innovation Agency of the Year 2019, and Independent Agency of the Year, Greater China in 2020.

The Digital Experience Strategist plays a pivotal role within our User Experience team at AnalogFolk, leading the development of user experiences across projects for designated accounts, ensuring quality experiences that are engaging and accessible. They define the user experience approach and effort on account projects, develop resulting user experience solutions and oversee junior UX staff allocated to work alongside them. As part of their role, they will conduct Discovery phases of client engagements (researching brand, business, customer and competitor/comparator) to then conduct service design/journey planning before designing the customer experience, working closely with UI specialists and technologists.

The Digital Experience Strategist works with our Executive Creative Director to grow the discipline and ensure continued understanding of User Experience within the agency. Primary responsibilities include:

  • Ability to operate with global and regional C-Level clients
  • Build and foster relationships with designated clients, ensuring their understanding of the role of User Experience
  • Work with Client Service and Production team to enhance quality, productivity, and profitability of designated account
  • Design, lead and participate in workshops, helping to define user needs and gather clients' requirements and input to prioritisation of functionality and content necessary to address the client and user needs
  • Write scripts for – and moderate – primary research groups (e.g. depth interviews and focus groups in relation to user tests)
  • Collaborate with multidiscipline team members including design, copy and tech to design experience solutions to address the client and user needs
  • Create written and visual documentation outlining user experience requirements for client and internal teams, including user journeys, site maps, user-flows, wireframes, functional specifications and prototypes
  • Communicate user requirements to clients and internal team
  • Work with Client Services & Production team to define the user experience approach and timings for account projects and ensure all deliverables and deadlines are met within budget
  • Validate assumptions by conducting user testing where appropriate
  • Keep up-to-date with user experience trends and share this knowledge with the team

Qualifications and experience:

  • Minimum 8 years of experience in service and product design (digital). Experience in physical product design us a plus.
  • Tenure in APAC. On-the-ground employment experience in more than one market is desirable.
  • Previous experience overseeing more junior team members.
  • Proven experience of developing User Experience deliverables for a range of projects from discrete programmes of work through to large-scale ongoing platform projects.
  • Extensive proven knowledge of user-centred design methodologies and tools.
  • Proven knowledge of user experience visualization and prototyping tools.

Our values are rooted in Stay Restless – Always strive for better to push the boundaries of what's possible. Expect Remarkable – Go beyond the expected to create something worthy of remark. Accept nothing less. Make Change – In everything you do, find a way to make a positive impact. Do Good – Don't talk about ideas that create progress. Make them. If something isn't working, be the agent of change. Be You – Bring all of yourself and make this place your own. In return, welcome all of others.

  • Digital Media Strategist

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Mediatropy Digital Agency Full time

    Job Description:    As a seasoned digital media strategist, you will play a pivotal role in shaping the media landscape for Mediatropy Digital Agency. Your expertise will be instrumental in planning and executing full-funnel paid media campaigns across regional markets, with objectives ranging from branding to driving user acquisition, retention, and...

  • Digital Marketing Strategist

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job Title: Digital Marketing StrategistCompany Overview:Classy Wheeler Limited is a Greater-China based integrated digital marketing agency.We are seeking a highly motivated and experienced Digital Marketing Strategist to join our team. As a Digital Marketing Strategist, you will play a key role in assisting the company in new client acquisition,...

  • Digital Media Campaign Strategist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Mediatropy Digital Agency Full time

    As a Paid Media Planning Specialist at Mediatropy Digital Agency, you will play a key role in driving the success of our clients' digital marketing campaigns. We are looking for an experienced professional with a strong understanding of paid media channels and their applications in various industries.About the RoleWe cater to a wide range of industries,...

  • User Experience Strategist

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job DescriptionWe are seeking a highly skilled User Experience Strategist to join our team at Bank Of China (Hong Kong) Limited. In this role, you will be responsible for leading customer-centric initiatives and driving sustainable customer engagement and business growth.About the RoleThe User Experience Strategist will be responsible for:Developing and...

  • Digital Banking Strategist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

    Dah Sing Bank seeks a highly skilled Digital Banking Strategist to join our team. As a key member of our digital banking division, you will play a crucial role in developing and implementing strategies to drive business growth through innovative digital solutions.

  • Digital Wealth Strategist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    At HSBC Private Bank, we're committed to providing exceptional wealth solutions to our clients.We're seeking a high-calibre professional to join our team as a Digital Wealth Strategist.About the RoleSUPPORT THE IMPLEMENTATION OF OUR STRATEGIC WEALTH PLATFORM BY WORKING CLOSELY WITH LOCAL AND GLOBAL TEAMS TO DELIVER PRODUCTS/FEATURES THAT DELIGHT USERS AND...

  • Digital Asset Strategist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China BNP Paribas Asset Management Full time

    BNP Paribas Asset Management is seeking a highly skilled Digital Asset Strategist to join its team in Hong Kong and China. This role requires a strong understanding of asset management and digital marketing, with the ability to develop and execute high-impact marketing projects that drive business growth.The successful candidate will have at least eight...

  • Digital Payments Strategist

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    Job SummaryWe are seeking a highly experienced Digital Payments Strategist to lead our payment services in Asia North. The successful candidate will have a proven track record of driving business growth and delivering results in payment services, retail digital experience, and customer journey development.

  • Digital Marketing Strategist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job Title: Digital Marketing StrategistWe are seeking an experienced Digital Marketing Strategist to join our team at Classy Wheeler Limited in Hong Kong.About the Role:The ideal candidate will have a strong background in digital marketing and project management, with experience in leading teams and executing multi-channel campaigns. You will be responsible...

  • Digital Marketing Strategist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China TD SYNNEX Full time

    Job OverviewThis role is a great opportunity to leverage your marketing expertise and drive business growth for TD SYNNEX. As a Digital Marketing Strategist, you will be responsible for executing innovative advertising campaigns across various channels, developing quality digital content, and collaborating with the sales team to generate leads.Key...

  • Digital Transformation Strategist

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

    At Prudential plc, our purpose is to be partners for every life and protectors for every future. We strive to create a culture where diversity is celebrated and inclusion assured for our people, customers, and partners.About the RoleWe are seeking an experienced Digital Transformation Strategist to join our Group office as an individual contributor. As a key...

  • Digital Transformation Strategist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    HSBC is a leading financial institution seeking an experienced professional to fill the role of Digital Transformation Strategist. This position plays a pivotal part in driving the organization's strategic objectives, ensuring alignment with business imperatives and operational goals.

  • Digital Growth Strategist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China King Deux Search & Consulting Full time

    About the OpportunityThe hiring company is seeking a skilled Digital Growth Strategist to join their team. As the Digital Growth Strategist, you will be responsible for developing and executing strategic marketing initiatives to drive customer acquisition, engagement, and retention for the company.ResponsibilitiesCampaign Development: Develop and oversee the...

  • Digital Marketing Strategist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Classy Wheeler Limited is a world-leading online retailer in Fashion & Beauty, with offices in Japan, Korea, and China.Job DescriptionWe are seeking an experienced Digital Marketing Strategist to create and implement effective social media campaigns and strategies for Europe markets.The successful candidate will be responsible for managing the creation and...

  • Chief Digital Technology Strategist

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China KOS International Full time

    About KOS International, a reputable conglomerate striving to be the best in their industry.We are seeking a seasoned Chief Digital Technology Strategist to enhance our digital landscape. Reporting to the department head and leading a team, you will oversee the Digital & Technology project portfolio, including business-driven technology projects and digital...

  • Customer Experience Strategist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job Title: Customer Experience StrategistCompany Overview: Bank of China (Hong Kong) Limited is a leading financial institution in the Asia-Pacific region, committed to delivering innovative banking solutions and exceptional customer experiences.Salary: HK$700,000 - HK$900,000 per annum, depending on experience and qualificationsJob Description:The Customer...

  • Digital Content Strategist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    HSBC Global Private Banking is seeking a highly skilled Digital Content Strategist to join our team.About HSBCAt HSBC, we believe that everyone deserves access to financial opportunities. Our Global Private Banking business helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come.About the RoleWe...

  • Digital Solutions Strategist

    2 months ago

    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Role OverviewClassy Wheeler Limited seeks an experienced Digital Solutions Strategist to lead our sales and marketing operations.Key ResponsibilitiesDevelop and execute digital marketing strategies to drive business growthManage sales and marketing teams to achieve revenue targetsPlan and execute online advertising campaignsResearch and produce marketing...

  • Digital Content Strategist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Red Bull Full time

    Exciting opportunity to join Red Bull as a Digital Content Strategist!About the RoleWe are seeking an experienced Digital Content Strategist to drive our social media activity and develop innovative content strategies that resonate with our local audience.Main Responsibilities:Channel Strategy and Programming: Develop and execute the channel strategy and...

  • Enterprise Digital Transformation Strategist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Microsoft Full time

    Microsoft is seeking a highly skilled Enterprise Digital Transformation Strategist to join our team. As an Enterprise Digital Transformation Strategist, you will be responsible for driving digital transformation across multiple business units to drive business outcomes and create business value for customers.About the RoleThis role is ideal for someone with...