IT Service Delivery Professional

6 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time
Classy Wheeler Limited Overview

We are a global organization with a presence in multiple locations, providing innovative solutions to our clients. Our mission is to deliver exceptional results through teamwork and dedication.

Job Requirements
  1. Bachelor's degree in Computer Science or equivalent experience.
  2. Experience supporting sourcing organizations.
  3. More than 2 years of IT Help Desk experience, focusing on desktop and laptop environments.
  4. CCNA, MCSA, MCITP, ITIL certification preferred.
  5. Experience with server and network security in an enterprise environment.
  6. Experience with AD, TCP/IP, DNS, and DHCP services support.
  7. Experience with Hyper-V, SQL Server, Terminal Server, and Backup Exec support.
  8. Excellent communication skills.
  9. Strong customer service orientation.
  10. Strong vendor management experience.
  11. Project management experience.
  12. Able to adhere to standard operating procedures.
  13. Possible requirement for travel to support other offices.
  14. Ability to operate effectively within a cross-functional global team.


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